A & A was recommended to me by a friend after they had read the reviews on HomeStars.
I called A & A and it was a positive experience right from the start. The woman I spoke to on the phone was polite, professional and quickly understood what I needed and advised that someone would get back to me shortly.
Greg called me within a few hours and using technology could actually view my porch on line and get an idea of what we might be dealing with. He gave me a general price range for the type of work that might be required and I at least had an idea of what the costs might be. We made arrangements for him to come out the next day to view the damage and provide a proper estimate.
Greg discussed with me the work that needed to be done, (also asked if there was anything else I would like to have done) and provided what I felt was a reasonable estimate and we were in business.
Less than a week later the work was started.
Mike and April, the dynamic duo that did the job, were fantastic. When they first arrived, while I was still talking with Mike at the door discussing the work that was to be done, April had already started working.
The work was done quickly, efficiently and with confidence, you could tell they take great pride in the work they do. There were even a few things that Mike noticed that could use a quick touch up and he said while he was there and had the material he might as well take care of. To me that is very positive customer service.
Overnight the temperature had gotten much colder than predicted and Mike came back to check and made sure that the cold weather hadn’t done any damage to the work he had just completed.
I am very pleased and satisfied with the results I wouldn’t hesitate for one second to contact A & A again or recommend them to friends and a family.
- Company Response
Thanks Kim! Much appreciated! --Andy