Reviews

10/10

I had to call Reliance due to a problem with the A/C -- the blade of the A/C was no longer rotating when I turned the unit on -- and the hottest day of the year so far, to boot. Reliance was great in answering the call and sending someone out, pronto. Raj and his colleague came in a very reasonable amount of time and fixed the problem then and there. I can't tell you how happy I was to see that blade rotate again! The entire experience was excellent. As I rent from Reliance, there was no cost for this excellent service.

Approximate cost of services:
$1.00
Was this review helpful?
10/10

Had my ducts cleaned today by Mark. He is incredibly professional and thorough. He not only did the cleaning, but he also advised me on a few things I was not aware of with the furnace. He was also extremely helpful and took the time to make sure that the job he did was done right. Extremely satisfied with the service he provided and highly recommend this company for any duct cleaning.

Approximate cost of services:
$452.00
Was this review helpful?
Company Response

Hey Stephen thanks for taking the time to share about your experience with us. Glad you were happy with the service provided and appreciate the continued use of our company for your HVAC system cleaning needs. If we can be of any help in the future, please give me a call. Have a great day!~ Paul

10/10

We contacted Mr. Rooter of Greater Toronto to have faucets fixed in two bathrooms. Carey Carpenter and his assistant Morgan quite promptly. They expertly completed the work, and gave some sound advice on other prospective plumbing projects in the house, and furnished an appropriate estimate on further work. They were extremely courteous and helpful, and answered all of our inquiries with great professionalism. Definitely will be using them again in the near future, and we also think the lifetime membership program is a great deal!

Approximate cost of services:
$700.00
Was this review helpful?
Company Response

Hello Stephen,

Thank you for your review. We are pleased to learn that your experience with our technicians Carey, Morgan and Mr. Rooter was a positive one. We are happy to hear that the technicians we courteous, answered your inquiries and was able to fix the two bathroom faucets that were causing issues.

Thank you for choosing Mr. Rooter Plumbing of Greater Toronto

10/10

Incredibly professional and thorough outfit. Even when there was a slight problem afterwards, they came right back and made sure everything was done right. I highly recommend them to anyone in the GTA looking to get their ducts cleaned.

Approximate cost of services:
$320.00
Was this review helpful?
Company Response

Hi Stephen. Thank you for your feedback. Not every job runs 100% smooth, so when problems do pop up, we make sure we get them rectified, so I appreciate your patience but glad that we were able to get everything rectified within a short time. For those reading this, there was a problem with a blockage in the dryer exhaust that our technicians forgot to clean out, and when they tried using the dryer, no air was exhausting. So we got everything cleaned out and all is working properly. We are very big on customer service and customer satisfaction, so when problems do happen, we stand behind our commitment to ensuring that. Glad you were happy with us all around, and appreciate your recommendations for us. If we can be of any service in the future, please feel free to contact us. Have a good day. Paul