This is the second inspection that Alan has done for us. And we will continue to use him for any future inspections. He is very thorough and explains everything. He is very easy to work with and his final report is always timely, which is super important for a tight home offer timeline.
LBP was the only company that answered the phone on the weekend. Which is really nice to know in the case of emergency service. Turns out my situation wasn't urgent, as Leroy talked me through it on the phone. We then scheduled a time that was convenient for both of us on Monday, he is very flexible and was able to come late Monday night to accommodate my work schedule. Leroy was courteous, and arrived on time. He was able to diagnose the problem quickly and make the repairs on the spot. He even fixed a leaky connection in my furnace that was not part of why i called him, at no extra charge. I highly recommend LBP and will be calling Leroy for any future HVAC related work.
Steve and Matt were very professional and did a great job. I was working from home that day, and they were very courteous and kept the noise down as I told them i was in meetings. They provided excellent advice on how to more evenly distribute heat throughout the house. I highly recommend the company, their people, and the services they perform.
Hi Mark, thanks for taking time to share your feedback on homestars. Glad you were happy with the work the guys did for you. Thanks again for choosing us for the project, your business is greatly appreciated. All the best to you and your family, have a wonderful holiday season. Paul
Alan did a great job of explaining the make-up of the home. He also did a great job of handling our over-protective Portuguese and Italian family members that were with us for the inspection. Overall i'm very happy with the inspection and the report, and i feel more comfortable about my investment in this new home.
