Reviews

0/10

Very upset with the service of Alternative Creations. I used them years ago to install shutters in a few rooms of my home and back then they were great. In December 2016 I ordered shutters for another window. 5 months later, in April 2017, I still had not received my shutters and ended up having to go elsewhere. In addition to their constant excuses for the shutters not being ready, once the initial contact was made, the only method of communication has been via email. Whenever I telephoned, I could only get voice mail and any messages would not be answered. Very poor customer service. I will never use them again nor will I recommend them.

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10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The men who installed the water heater were prompt and knowledgeable about the equipment. Finished the installation quickly and made no mess. They were very pleasant and I am happy to be a Direct Energy customer.

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10/10

We highly recommend Compass Home Services Inc. who recently installed our Trane Air Conditioning System. They were very prompt and efficient; not only did they do a great job, they also vastly improved the efficiency of our furnace by installing new duct work for the coil. Their work was even beyond our expectations and the personnel were courteous and left our home without a trace of mess; they even swept the work area and covered the floors and stairs with dropcloths. Their work was completed exactly on schedule. R.B. Hasledon Ajax

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Company Response

Thank you so much for the kind review. It is always great to hear that we've exceeded expectations, as this is something we all strive for here at Compass! Thank you for contracting us to work with you on this project, and feel free to give us a call if we can help with anything else. - Victoria Steenon on behalf of the Compass Team