Des was friendly, personable, helpful & super-efficient. His assistant Colleen was great to work with too. Everything was done on time, even more quickly than estimated, and with minimum disruption. I was a little worried about inconveniencing my neighbours because we had to block the lane way for a while but Des had anticipated possible problems and had a solution ready. Everything worked out really well. I enjoyed meeting them and was more than satisfied. I already recommended Des to a friend and she was pleased too.