I purchased 2 fireplaces to be installed in my 1960 built house. Alex Chen from Toronto Home Comfort was very professional to guild us how to select right models. My contractor broke the hearth and Alex gave us clear instruction on what was needed to be fixed before the installation. During the installation, we discovered other problems and the fireplaces can't be installed as planned. AH!!! The installation manager, Younes, thought of alternative to complete the installation in another day. Younes would even did the extra work to help to cover up the exposed part of the unit in my basement fireplace. It was very nicely done. I am thankful that I have 2 professional to work on my project. Yeah, I have 2 beautiful fireplaces installed. I can't wait to turn them on in a cold day.
- Company Response
Glad to see you enjoy the Valor G3 gas inserts. Fireplace is not a small purchase and it will be the focal point of the room. We always try our best to assist our customers to make right decision. It’s my pleasure to have this chance to serve you, and thank you for taking the time and writing this review.