Reviews

6/10

Had a water leak in the ceiling of my main floor. Called DrainCom and they sent someone the same day. The individual (was an apprentice) came in and figured out the leak had nothing to do with plumbing, was able to pin point the leak. The leak was related to dryer vent, but the trades person was professional and did a good job. Would refer them to others, but would want to make sure that along with an apprentice, they have someone licensed working as well.

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Company Response

Thank you Puleen! We always appreciate feedback from our customers. We are glad to hear that you were pleased with the quality of work our crew provided you. Thank you for choosing DrainCom, we appreciate your business!

10/10

I called Ian for a leaky and corroding dryer vent pipe. He was prompt, showed up on time, got the job done, and he did it the right way. Wish the builders would use people like him to get the job done right, first time around. Highly recommend and will use Ian for any issues related to Gas hookups, smoke alarms, screen door repairs, window crank replacement, and of course dryer vent repair in the future.

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Company Response

Thanks for the review Puleen, glad I was able to resolve the issue with your dryer vent! I hope you manage to resolve this issue with the builder do please let me know the outcome

Cheers

Iain

6/10

The booking co-ordinator was really professional in letting me know of couple of rescheduling. I did run into scheduling hiccups, but had an overall pleasant experience. Hopefully next time, there is less co-ordination required.

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