I had an electrical fire on a saturday morning at my business. It was a frightening ordeal...frightening that is, until I spoke to Frank at SE! After calling several other companies that basically told me they have no time until the middle to end of the following week (and apparently not really caring at all about the situation and what was at stake), one of them referred me to SE. He said " Just ask for Frank!". Well that was the best move I have ever made. I called SE! Without knowing me, Frank took the time out of his saturday to reassure me and sort out what to do next. He wanted a complete description of the damage, the type of transformer that started the fire, exactly what the Firemen and Toronto Hydro Reports detailed and photos of the electrical panel. He then got one of his right hand men who was on another job to get out to my business and review the damage right away. He didn't ask for any financial committment whatsoever. He just geniunely wanted to help me. Because their was alot at stake with the fact that I would have no power at the business for days,I was told he would do everything in his power to fix the serious problem. That is exactly what he did. I don't know how he arranged it but his right hand man and another right hand man ( I think it is a company of right hand men) came there the next day and worked like slaves to get everything operational. It involved excavating outside into the building,also cutting through the basement ceiling, replacing transformers and wires in the electrial room, contacting Toronto Hydro to get the Dedicated Main reconnected and setting us up with a generator while we got additional ones of our own. He did all this with reassuring candor, The ordeal was awful but out of it I know that I have found electricians that are amazing, caring, awesome at what they do, professional to a fault and so reasonable. I would recommend this company to absolutely everyone who requires an electrician.... You cannot go wrong with them!
