Reviews

10/10

We had a bathtub ceiling leak. Mark came to our home and completely explained what had happened and why. He provided us with an amazing level of service and solved the issue. We appreciated his sense of humor as well! We would recommend them to anyone.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Cary. We'll pass along your comments to Mark. We're very proud to have dedicated technicians who do their best to make your dealings with us a positive experience!

10/10

Wow! Serge and Russel were fantastic. They had a complicated job removing layers of old siding (aluminum over cedar shake in some areas) and replacing wood underneath that was rotting. They had to create strapping for the north wall as well before they could insulate each side with Kaycan after removing all the siding layers and doing all the repairs. They included many extras free of charge and did not attempt to nickel and dime us. The quote they gave us included absolutely everything. These two are outstanding - super polite, show up when they say, clean up the work site, and are really professional - they will tell you the truth about what is possible. They are the bosses - there are no subcontractors working under them so communication is never an issue. We would recommend them to anyone.

Approximate cost of services:
$20,000.00
Any advice to offer fellow homeowners facing a similar project?
Hire them!!!! Amazing.
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10/10

We had a leaking flat roof in the summer due to ice storm damage the previous winter. We called Mr. Roof Repair and they came and they did a temporary repair within 48 hours which stopped the leaking. They also provided us with an extremely comprehensive assessment of what needed to be done to create a permanent solution and included pictures their roofing team took detailing what they discovered. In the fall they came back and gave us a Karnac roof and they did an excellent job. They were honest about how long it would take, and their work crew was respectful and thorough. They don't hire amateurs - only long time professional roofers work for this company. While roofers don't have to be licensed, I can guarantee theirs would be if the province ever makes it mandatory. Highly recommended.

Approximate cost of services:
$5,000.00
Any advice to offer fellow homeowners facing a similar project?
Call them! They are pros.
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Company Response

Hi Cary,

We are pleased to hear from you and for sharing your comments with us since we strive to always meet and exceed your expectations. Our industry may be filled with fallacies which in turn can create a sense of distrust, but as you stated we only hire the best in the industry to serve our customers.

We thank you for your loyalty and for entrusting us with the care of your roof.

10/10

I was totally impressed with the politeness, promptness, and professionalism of Drainworks. They arrived when they said, explained what they were going to do and got our OK before proceeding and then solved the problem so quickly they were gone in under an hour. I would recommend them to anyone.

Approximate cost of services:
$175.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

**Thanks Cary** We appreciate your review. At DrainWorks we always provide you, the homeowner, with exact to the penny pricing and only proceed once we have your go ahead. Our technicians continuously provide professional, efficient and quality service to limit the stress home repairs may cause you, our valuable customer. Thanks again.