Reviews


First Review

10/10

In the course of sourcing my backsplash tile, I went twice to this company's showroom and both times found the staff knowledgable and interested in my project. The second time I went to order my tile. The owner seemed impressed that I was doing the project myself and threw in a free tile spreader as I was about to buy one! They gave me all the right advice and now that the backsplash is done, I'm really happy with their product and their help! Highly recommended.

1 of 1 people found this review helpful.
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1/10

Desperate to find a drain for a sink with no overflow to match a copper vessel sink, as my contractor was about to finish my project, I located just such a drain with this company and drove half-way across town to get it. (Should have inquired about the price.) They removed the only one they had from a display board and said they'd give me a"deal" at just over $200...(The guy even pretended to look it up and told me it normally goes from a mere $500 because it is all copper!) Upshot is, the drain when finally installed, wouldn't drain well. A drain for a sink with no overflow, these holes are too small. Air bubbles form, allowing the sink to fill up. I paid for a $200 drain that doesn't work! I called the manufacturer and found out it had been discontinued 3 yrs ago. When sold, tho, they told me it retailed for just under $100 US. I would advise anyone seeking "luxury" plumbing items to shop around -- and probably not at Luxury Plumbing Centre .... Live and learn!

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10/10

These guys are tops in my book! The initial presentation, done in person instead of via email, was very professional. They followed the schedule set out ahead of time quite accurately. They did take a long time to complete the job but the end result is so professional looking, anyone can tell it wasn't a DIY job! I was very impressed with the quality of all elements of their work. They were flexible and anxious to please. I am a very contented customer and would use them again -- as well as recommend them to my friends.

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Company Response

Thanks very much for your review. Looking forward to working with you in future.

Ross