Patricia Hornyak in Scarborough

After several handymen tried to fix our recroom pot light, which wouldn’t stay on, Blue Electric came in and fixed it right away. Great service! I will definitely be calling Blue Electric for any future electrical work I need done. Thank you!

Metro Plumbing and Drains Services was hired to come into my home to replace galvanized piping. They said that I would be responsible for repairing the drywall afterwards. I agreed. After the work was done I had HVAC people in to look at some other work that needed to be done and they discovered that the plumber had made a large cut in the ductwork. It was several inches long. There was quite a bit of cold air from the air conditioner blowing through the large cut. I called Metro Plumbing and Drains Services and asked them to pay to have HVAC people repair the cut. They said no, that I was responsible for repairing anything that was damaged after they finished the work I hired them to do. This was not what was agreed upon. I said I would pay to have someone repair the drywall only. The owner and the plumber with both rude and argumentative with me about resolving this issue.

Michael came in and finished a partial bathroom renovation and did it quickly and with a great end result. I'm very happy with his work and will be getting him back for all our other house renovations.

We recently had the misfortunate of using Waterworks. We had booked them to change the bath taps in our bathroom and could only arrange to have them come in the day before the tiles were going to be replaced. As a result, we were rushed and had no choice but to use Waterworks. However, when the installer arrived what followed was a long sales pitch about how the taps we had bought were no good – a brand name from a big box store. We were also given a lesson on how important it is to have a backflow regulator so the cold water doesn’t cut out when a toilet is flushed while in the shower (something I’ve lived with for 50 years and now, somehow, something we can’t live without). But, as a I said, we were facing time constraints we ended up paying $1,400 for the new taps. I estimate the time he spent upselling us was more than the time he spent installing the taps. The next day after checking around, we found out the going rate is about $200 - $400, which means we spent $,1000 more than we should have. To compound matters, when the tile guy came in the next day, he advised us that the taps were set into the wall too far, a fact we confirmed with another plumber we eventually called in to fix them. When we asked Waterworks to please reimburse us $1,000, they said absolutely no. I would never call them in to do work again. They fail on all counts, fair market prices, ability to do the job correctly, and customer service.