Reviews

10/10

Brian was amazing. Very efficient checks their work, cleans up. After shopping around I found that their price was very reasonable and good quality of work. This project was in great hands thank you so much for the good work.

Approximate cost of services:
$4,000.00
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Company Response

Hi Liz, on behalf of Brian and the crew, we'd like to thank you very much for the kind words. We always like to hear that customers are happy with our work. I'm sure that you'll be very comfortable this hot summer! Thank you and Be Comfortable. And let us know if you or your family and friends have any HVAC needs, we'd be happy to help.

1/10

I had to re write this review as I have been thoroughly disappointed with their work. I had work done about a year ago to replace a faulty gasline. The service representatives were very nice and they made a mistake when installing a new intake pipe by cutting a hole in the exhausting pipe. We did not notice this error until the basement roof started leaking because of the condensation produced on the pipe. It had been not even a year so it was still under warranty. I had to fight with the sales representative to even get them to come out and take a look at it even though it should still be under warranty. A nice repair man came out (Dave) and fixed the problem. They did not charge me. Unfortunately, they broke the door and did not repair the drywall. I tried to get them to send someone to repair the damages, they said that I would have to repair it and send them their bill. To this date I have not received compensation for the drywall and door invoice that I sent them. I normally do not write these things but I just do not want other folks to go through this. As a business, mistakes happen all the time but it is how you deal with it that matters. Make sure you check their work.

Approximate cost of services:
$600.00
Any advice to offer fellow homeowners facing a similar project?
Make sure when you have problems with your gas or you smell it in your house. That you call direct energy right away. While they write out your warnings ask them to explain it slowly what needs to be done right away, then explain it to the repair guys. It will really help you with the diagnosis.
2 of 2 people found this review helpful.
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Company Response

Thank you for choosing Cosmopolitan Mechanical Services for your HVAC needs. We have read your comments about our services and we are greatly appreciate that you took the time to write it. As customer satisfaction is our main priority we shall continue to strive to achieve our commitment.
Best regards
Kevin Rozon

10/10

Mike was amazing...he guarantees his work for a year and tells you what to do to avoid mice in the future. I have had to call him a few times because of my paranoia and he keeps checking in to make sure that everything is in order and as it should be. I would highly recommend him

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Every mouse infestation has an entry point, in this house I found 3. After sealing each hole with permanent materials this home will stay mice free for years.