Reliance Home Comfort

Steve #1502 showed up quickly to have a look at my furnace. he identified and corrected the problem quickly and efficiently. I was pleased that the problem was minor and was corrected right away. He also took the time to explain the problem.

Woke up on Friday nov 9th to no hot water. Agent on the phone (sorry forgot name) was very professional and helpful as was Bill (7945) who came to my house to assess the situation. Needed a new tank and within a few hours Christian showed up to replace. Awesome service by all three of these employees. Thank you very much!!!!

Service technician (Gurmeet - 2473) was very professional and courteous. He was both knowledgeable of his trade and also very informative. He did a through job in identifying the problem and resolving. Thanks for the great service.

Gurmeet (employee # 2473) was the tech that arrived promptly and worked very efficiently to remedy our hot water heater (rental) problem professionally. We appreciate his hard work. Thank you Gurmeet.

I want to tks Brad who came to my house yesterday because some water was linking and he realised that it was not my heater but it was my humidifier. So he fixed it for me and he was so nice.
God bless you Brad and Merry Christmas. Sam Family.

joe green came by my house and fixed my hot water tank in 15 mins. great service thanks joe I would recommend this service to my friends. I could not belive how fast he fix the problem and the information he gave me was great. I really liked the service

I like Mike's approach. He used common sense and demonstrated competence and comfort around the furnace discussions. When he approached, he gathered information as I expected him to. He shared knowledge of the requirements of the home. There was no "pressure sales" approach. As professionals, we don't take kind to sales techniques that are contradictory to our needs. We felt that he (Reliance) can and will take care of us as customers. The price was exactly as we expected and willing to pay. He took the added time to ensure we have the right furnace and air conditioner. All in all, we are extremely pleased and feel satisfied that will be fine.

Regards,

Claude and Lori Pardiac

My hot water tank started to leak from the upper valve today. I called and they sent a technician (Jason #2483) within a few hours. In no time he changed out a couple of pieces. He was knowledgable in the product he was servicing and very helpful.

Thank you.

Technician Steve Danchak (1502) came to my home this morning to look at the furnace condensation pump. He proactively checked the CO2 levels and they were 3 times higher than permitted! While my furnace is now tagged out, at least my son and I are safe from this hazard! Thank you Steve!

We have a very old, but wonderful furnace that is on "borrowed" time. This morning we woke up to a cold house, and furnace wouldn't come on. I was extremely worried, because we had a weekend planned, and family staying overnight. We called Reliance, and within 2 hours, the technician was here. He was pleasant and very efficient, and had the old furnace humming in no time. The real bonus was that the job would have cost around $500.00, but because we had the Heating Protection Plan, we paid NOTHING! We are so delighted with Reliance service. Thank you.