I like Mike's approach. He used common sense and demonstrated competence and comfort around the furnace discussions. When he approached, he gathered information as I expected him to. He shared knowledge of the requirements of the home. There was no "pressure sales" approach. As professionals, we don't take kind to sales techniques that are contradictory to our needs. We felt that he (Reliance) can and will take care of us as customers. The price was exactly as we expected and willing to pay. He took the added time to ensure we have the right furnace and air conditioner. All in all, we are extremely pleased and feel satisfied that will be fine.
Regards,
Claude and Lori Pardiac
- Approximate cost of services:
- $7,600.00
- Company Response
Thanks for providing us with the opportunity to assist Claude and Lori. This is the experience that each of our Trusted Advisers aims for in every instance and we sincerely value your business. Thanks again. ~ Rich