Reliance Home Comfort

Did not have the best experience with the water heater install contractors. A series of events led to a lot of frustration with the process...and when the crew left no hot water pressure. Luckily we had Shae #2506 turn the experience into a positive one. Shae came by after his shift and took his time fixing the problem then thoroughly explaining the operation of the tank and the cause of the problem. Thanks Reliance for sending such a qualified knowledgable technician to save the day!

My rental water heater was leaking from bottom. Mehul came to fix it. He called in advance. He was very polite and knowledgeable. He fixed the leak in no time. He also looked at my furnace and advised to replace it since it is 12 years old. I will be moving to new house in few months and will definitely get air conditioning from reliance. Excellent service.

The controller of my boiler was not working, I called reliances and within three hours, technician Mr Gurmeet was here. His services was excellent and he just replaced the defective parts in 10 minutes and my boiler is working perfectly.

Both Mohammed and Mike provided excellent service when it came to replacing my water tank. Both of them know how to interact with customers in a professional manner. Would recommend them for any job.

Wes came to my house for the installation and he did a great job, and he did great explanation , he also advised us on follow ups of furnace and a/c

I noticed that water tank is leaking and also I have intermittent water pressure problems. reliance send over wes to come to service my water tank. Fe did a clean job and fix all the problems.

Adam Walker was very professional and finished the repair quickly. He also provided good advice on maintaining the unit. I was also very impressed by how the service visit was scheduled a few hours after I made the call

Joel Matthews was very informative and highlighted all the benefits of replacing our old equipment. Very professional.The contractors were also very professional.I highly recommend these people for such a replacement. Very efficient and clean

We rented a new furnace and a/c unit from Reliance last April. In the fall we began to have problems with the unit. Reliance techs- Barr, Ian, Tim and others from the Kingston office worked extemely hard to solve the problems. Brendan Rake, the manager always returned our calls and was also very helpful. After several months it was determined that we needed a furnace replacement and they completed this thoroughly, treating our house as they would their own. They were always courteous and never gave up trying to solve our problems. We would highly recommend Reliance for any furnace and a/c rentals and service.

we were very impressed with nima and the consulatation he gave us for our new furnace and ac rental. he wasn't pushy nor did he try to talk us into anything we didn't need. he was helpful in helping us understand the per month costs and what they covered as well as explaining the rental agreement. install was amazing. the installer came on time and were so efficient with the work completed ahead of schedule. overall we are so happy with reliance and the employees who have represented reliance to us.