Reliance Home Comfort

Heating & Air Conditioning
Toronto ON M2J 4P8
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

84%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Reliance Home Comfort

Average customer rating:
8.8 10 (13513 reviews)

Sort by

Norm from Caledonia
Norm from Caledonia
1 review Caledonia, ON
10/10

Furnace installation

We just had a new furnace installed. Matt and Rob did a great job with the installation, they were prompt, professional and were also very helpful with any questions I had. They even took the time to explain the operation and maintenance requirements of the furnace.

Approximate cost of services:
$4,800.00
Was this review helpful?
Company Response

Thanks for choosing Reliance Home Comfort, Norm. We value this feedback and the time you've taken to share. Kind regards. ~ Rich

Krista Bernard from Barrie
Krista Bernard from Barrie
1 review Barrie, ON
10/10

Hot Water Tank

Was running out of hot water before one 10 minute shower was even done. I called Reliance and they sent Jason Mitruk over first thing Saturday morning, which was the best time for me. He was polite, professional and very informative. And he even took the time to wear his slippers over his boots to protect my carpet. Overall the experience was great.

Approximate cost of services:
$20.00
Was this review helpful?
Company Response

This is wonderful news Krista and we appreciate the time you've taken to share your experience. Thanks for choosing Reliance! ~ Rich

brenda from Markham
brenda from Markham
1 review Markham, ON
10/10

furnance problem

Mario Cirelli is a great Service Technician of Reliance. He is polite and helpful. He has answered all my questions and helped me to solve my problem about our broken furnace.Thanks a lot.

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

Great news Brenda. Thanks for choosing Reliance and for sharing your experience. ~ Rich

quaze22 in Barrie
quaze22 in Barrie
1 review Barrie, ON
6/10

Hot Water Heater Repair

Hot water heater was leaking, and we needed to have it moved as we had to bend our furnace filters to install them. Service by Jay from Reliance was clean, efficient, polite.

Approximate cost of services:
$135.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for sharing. Is there anything that we could have done to receive a higher rating? Based on your review, I'm curious as to why we only received a rating of 6. If there is anything I can do to assist, please contact me at rmassingham@reliancecomfort.com. Thanks ~ Rich

E.A. Hergott from Toronto
E.A. Hergott from Toronto
1 review Etobicoke, ON
10/10

AC servicing

Heqiang Zhang, the technician, was very helpful in identifying the cause of the leak from my AC. He also provided clear and detailed explanation of the solution. Also gave me tips on ongoing maintenance to improve efficiency.

Approximate cost of services:
$90.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Great news. Thanks for choosing Reliance Home Comfort. ~ Rich

Rachel from Ajax
Rachel from Ajax
1 review Ajax, ON
7/10

hot water tank

I had no hot water and low pressure - although Reliance told me the wrong day for the appointment the second operator I spoke to dispatched someone right away. When Chad McDaid came he knew exactly what the problem was and fixed it very quickly. He was knowledgeable, courteous and explained everything in detail for me to understand. Thank you for your great service - also thank you to the second operator I spoke to who dispatched someone to come right away. Sorry I don't remember your name!

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thanks for taking the time to provide this feedback Rachel. ~ Rich

sylvia from Meaford
sylvia from Meaford
1 review Meaford, ON
10/10

water leaking

water on my carpet and underlay from back of furnace?Not the water heater, Excellent service ,quick response highly recommended company.Problem solved due to run off pipe from furnace. Ken was very efficient and very obliging,CALL KEN!!

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

We are glad to hear this Sylvia. Thanks for taking the time to share your experience. ~ Rich

Mike Hibbert from Windsor
Mike Hibbert from Windsor
1 review Windsor, ON
10/10

New furnace/Central Air

Betty Burton was very knowledgeable and could instantly see that our current system was way older than we thought and that it was over sized. She explained the issues normally created by having the wrong sized equipment and at that point we could tell she really knew what we had been dealing with. Very happy with her help and our new system!

Approximate cost of services:
$6,700.00
Was this review helpful?
Company Response

Thanks Mike. We appreciate the opportunity to earn your trust and your business. I will be sure to share this feedback with Betty and the team in Windsor. Thanks for choosing Reliance. ~ Rich

Dirk from New Tecumseth
Dirk from New Tecumseth
1 review Alliston, ON
8/10

install rental tank

HWT from other company leaking wanted $$$ to replace venting. stuck with no hot water. Reliance came next day to replace tank. Jason was prompt and was professional in doing the install

Approximate cost of services:
$29.00
Was this review helpful?
Company Response

Thanks for choosing Reliance, Dirk. We appreciate this feedback. ~ Rich

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are synonymous for and want you to know that we are here for you when you need us.

Reliance Home Comfort has been delivering high quality home comfort products and services for over 40 years. Specializing in furnaces, air conditioners, water heaters and plumbing, we provide our customers with peace of mind and are with you every step of the way. When you choose Reliance, you’re choosing one of the largest HVAC providers in Canada, with over 1.7 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year. With one of the largest networks of licensed technicians in Canada, we respond to over 500,000 service calls each year.
After all, we believe you are investing in much more than home comfort equipment, you’re investing in a relationship and your satisfaction is our top priority.
888-837-1451 is a TOLL FREE No., please feel free to contact!!

CATEGORIES
Heating & Air Conditioning, Plumbing, and Water Filtration & Purification
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners, Equipment Protection Plans
SERVICES
Installation, Service, Repair, Plumbing
BRANDS
Carrier, Goodman, Rheem, Amana, Smart Air, Rinnai
WEBSITE
https://reliancehomecomfort.com/hvac-flash-offer/?mediaid=CTC-HS&utm_source=homestars&utm_medium=affiliate
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.