Furnace making very loud noise when starting
I called Reliance late Friday evening regarding some loud start up noise my furnace was making. I scheduled an appt for Monday morning btwn 7am - 11am (there were appts available over the wknd). At 8am John Saliba was at my house to assess the problem; in short order he recommended that the motor be replaced and that he would be happy to order one and return the next day to replace the defective one. I received a call about 3 hours later from John informing me that he had the new motor and if I was available he could come replace it right away. He did, and within 20 minutes of him arriving I had a quiet, working furnace. Kudos to John for is friendly manner, excellent follow up, and quality work. John is a great representative of Reliance!
- Approximate cost of services:
- $0.00
- Company Response
Thanks for sharing this great experience Mike. We value your feedback and sincerely appreciate the time you have taken to do so. Kind regards. RM