The journey in finding an awning for our deck was bumpy and frustrating until we found Necker Canada Inc. and Cherry.
Originally we bought an awning from a big box store. It was on sale and we thought it was a pretty good deal, but none of the big box stores provided the installation service and we found the quality of the awning was just okay. So our search for the installation began and we found Necker on HomeStars. All their clients provided positive feedback and we decided to give it a try. My husband called Cherry about the installation and she confirmed that Necker could provide the service. Since Necker also sells awning, we asked Cherry for a quote. After receiving a few quotes from other companies, we found Cherry’s quote was reasonable and she was very genuine while we talked to her so we decided to give the business to her and returned the big box store awning.
Cherry came to our house later that day to take measurements to ensure we had enough space and recommended the right size awning and fabric to match our house. Her opinion was honest, straight to the point and the whole time we never felt pressured to buy any accessories or extra parts. As a matter of fact, when we asked for a cover for the awning, she stopped us from thinking of getting one as she pointed out the eavestrough was wide enough to provide the protection. I have met many sales representatives and they never turn away business and they will sell you everything under the sun. Not Cherry, she only sells you what you need, not what you think you need or want. Cherry is very professional, very friendly and definitely trustworthy.
About a week later, Cherry called me one evening and told me the awning was ready and wanted to install it before Canada Day so we could enjoy our new outdoor living space. This was amazing customer service, the promised date was 2 weeks and they delivered in 1 week.
The next day, Dennis and Terry the installation team came to our house right on time. They were very experienced and professional, and they thought about every little details. For example, they picked the perfect spot for the metal rod and they wired the electrical cord where it was the least visible.
If you are looking for an awning, Necker is the place and Cherry is the right person to do business. Trust me, you will not be disappointed. I am so happy with the awning that I use it everyday. I am actually writing the review right now on my deck under the new awning. The awning is a lovely piece of furniture that is practical, good looking and adds value to our house. Now I can enjoy the outdoor anytime without worrying about UV and get the privacy we want.