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Ethan Allen Gallery-Cabot House

RR 1 Saugus MA 01906
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Ethan Allen Gallery-Cabot House
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Review for Ethan Allen Gallery-Cabot House

Average customer rating:
1 10 (1 reviews)

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1 review Boston, MA

First Review


two chairs

We purchased two chairs, thinking Ethan Allen would be reputable, but it has nothing but trouble. Cushions were like rocks, the most uncomfortable chairs I have ever sat in. I called my sales rep who did nothing, wanted to send a technician out. Met with manager who promised to order new cushions, but called two weeks later and told me they were giving me floor model cushions. I left there thinking they were ordering new cushions, and nothing is resolved. They now want to charge me $80 a cushion to order new cushions. The chairs are not the chair I sat on in the store, and they agreed with me. the store chair is more comfortable, and even has a firmer cushion style. the cushions also seem jammed into the fabric covering, they pop out when unzipped, and I can't zip them back up. must be why they wanted to send a technician to switch cushions. nothing but a 6 month nightmare. Not cheap chairs, either. I will never shop there again.

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