L&D Plumbing Contractors

Plumbing
Pickering ON L1W 1S2
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Plumbing
L&D Plumbing Contractors
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91%

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Reviews by rating (past 12 months)

Reviews for L&D Plumbing Contractors

Average customer rating:
9.6 10 (10 reviews)

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Private User
Private User
Private User reviews Toronto, ON
6/10

Basement plumbing repairs

Rico did good work (other than not showing up at his first appointment with me and not bothering to call me that he is not coming ) but the administrative side was poor . Rico fixed several valves in my basement and installed a new double faucet in my backyard. I gave him a $10 cash tip.
Where it got strange and unprofessional was when i asked Rico for a bill for his good work and he refused to give it to me and said Jim would invoice me by mail ?
I have never heard of such a thing and find this highly unprofessional for a variety of reasons. One wants in real time to know what the bill is to sort out questions and misunderstandings.
Would you believe I have asked Jim 7 or 8 times over the past 5 weeks to send me a proper and professional bill . Jim is totally ignoring me .

Other thing is Jim is impossible to get a hold of by phone. he never picks up and i wasted hours trying to call Jim .
But i do have his email and text and the homestars inbox. i also have rico's text and phone number. but rico mostly does not reply to communications either.
Without good communication there is no business.

You would think the problem would be the other way around that the contractor is hounding the client for payment ? No , I seem to need to be hounding the contractor to pay him !!!!

2. Jim seems incapable of supplying me with a professional looking invoice with his HST# and address and phone number , a line about what warranties are applicable for the repair , and total money owing ?

3. I write this review with regret but Jim has behaved in a terribly disrespectful manner with my time over something that is frankly in his own interest.
I have texted Rico several times about this problem with not receiving an invoice and Rico has also ignored me. Another one of the team's plumbers was notified as well.

For heaven's sake please behave in a respectful and professional manner. Had you sent me the bill I would have given your company a 9 out of ten rating instead of a 3 out of 10 rating.

If you ignore the customer and waste the customer's time like this who is going to want to do business with you ?

I derive no satisfaction from not having paid the full bill . But I stated very clearly that i would like a receipt even if it means paying tax on the bill. This is for my own records so i know when and what happened and if a warranty applies or not. Over the course of the years I do hundreds of renovations and repairs.

Approximate cost of services:
$140.00
1 of 1 people found this review helpful.
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10/10

Replacing faucet in Laundry room

Excellent job. Ricco was very efficient, courteous and knowledgeable. Arrived on time. I would highly recommend L&D Plumbing. I would certainly use them again.

Approximate cost of services:
$200.00
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Company Response

Thank you for your business it's much appreciated

Courtney
Courtney
2 reviews Oshawa, ON
10/10

Quick Service for Good Price

L&D Plumbing did an awesome job fixing our garden hose that froze and burst over the winter! They were out the next day and had it fixed in a few hours with friendly service and great clean up afterwards! Highly recommend! Also much more reasonably priced than another quote we got!

Approximate cost of services:
$200.00
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Company Response

Thank you for your business , it's much appreciated

Cindy Kaplan in Oshawa
Cindy Kaplan in Oshawa
3 reviews Oshawa, ON
10/10

Plumbing Service

Fantastic company to work with. Efficient and reliable. I will definitely be calling them again when needed. Highly recommend.
Cindy K

Approximate cost of services:
$140.00
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Roger
Roger
2 reviews Ajax, ON
10/10

Basement Bathroom Rough In

Awesome people to deal with. Responded very fast to request, fair and reasonable estimate, work done when promised, and final cost was even a bit lower than the quote. Work was exceptional, and worksite kept neat and tidy. Wouldnt hesitate to call them again.

Approximate cost of services:
$500.00
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Company Response

Thank you for your business

Marito
Marito
1 review Whitby, ON
10/10

Rough-in plumbing

They been very patient despite coordination problems with other offices, L&D managed to quickly finish the project the soonest they got the chance. And the costing was just fair enough! Great job!

Approximate cost of services:
$1,800.00
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Company Response

Thank you for your business , it's much appreciated

Private User
Private User
Private User reviews Ajax, ON
10/10

Remount kitchen sink

My kitchen sink fell off of its mount shortly after I moved into a new house. L&D came the next day and fixed it for me at an outstanding price

Approximate cost of services:
$150.00
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Company Response

Thank you for the business , we appreciate it

Private User
Private User
Private User reviews Whitby, ON
10/10

Toilet unclogging from toy car

Jim responded quickly to my emergency request and sent someone who was great to work with. I would def recommend

Approximate cost of services:
$120.00
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Company Response

Thank you for the business , it is much appreciated

Private User
Private User
Private User reviews Pickering, ON
10/10

Great service and great work.

L&D Plumbing responded very quickly to my call. I had issues with my bathroom sink. I tried to fix it myself and made it worse. I had no choice but to call in a professional. L&D responded right away and got someone over very quickly.

I highly recommend L&D

Approximate cost of services:
$500.00
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Company Response

Thank you for the business , we greatly appreciate it

Brendan in Owen Sound
Brendan in Owen Sound
0 reviews Owen Sound, ON

First Review

10/10

All your plumbing needs

We've used L&D plumbing for two houses which were massive projects. This included everything from waterproofing, sump pump setup, general plumbing etc. Couldn't be happier with the work they've done for us!

Approximate cost of services:
$10.00
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Company Response

Thanks Brendan , it was our pleasure to work with you on the projects

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