Doctor Appliance Ottawa

Appliance Repair
Ottawa ON K1B 4Y8
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Appliance Repair
Doctor Appliance Ottawa
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97%

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Reviews for Doctor Appliance Ottawa

Average customer rating:
10 10 (49 reviews)

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Bhemi
Bhemi
1 review Nepean, ON
10/10

Washing machine repair

A quick turnaround (same day) to my request, unfortunately the machine was not worth the $ to save it. The repair person was so pleasant, explained what was wrong with the machine.

Approximate cost of services:
$80.00
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jblinkhorn in Ottawa
jblinkhorn in Ottawa
2 reviews Cumberland, ON
8/10

good service

I called Doctor Appliance because I had an older dryer that was no longer heating up. The service person was polite and did everything he could but the heating element was burned out and he couldn't get a replacement. We had some confusion over the billing but they were very responsive and fixed it quickly.

Approximate cost of services:
$80.00
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Private User
Private User
Private User reviews Kemptville, ON
10/10

Incredible Service

September 6, 2023
Today Sergii came to service our washing machine and fridge. We haven't ever needed to call a repair person before and were a little nervous about trusting a company we didn't know. After doing research we found Doctor Appliance with their incredible track record and ratings. It almost seemed too good to be true.

We are beyond thrilled with the service we received! Sergii was extremely knowledgeable, friendly and talented fixing the issues quickly. Prices were very reasonable. Sergii showed up on time and went above and beyond. We will definitely be recommending Doctor Appliance to everyone we know.
Many thanks!
Elizabeth

Approximate cost of services:
$350.00
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Company Response

Hi Elizabeth,

Firstly, thank you kindly for leaving us not only just a google review, but also a home stars review! We truly appreciate you taking the time to help our small family business.

Ottawa residents do often think that our 5-star record is too good to be true. However, since the beginning of our Doctor Appliance Repair business, we have focused on building an exceptional team of appliance repair technicians who are friendly, honest, professional, and efficient. We are lucky to have such qualified technicians who love their job, and truly enjoy fixing broken appliances.

You had the pleasure of meeting Sergii, one of our most talented appliance repair technicians. Sergii is punctual, and friendly and offers reasonable appliance repair solutions.

Now you'll never have to search for another appliance repair company. We thank you so much for leaving us a 5 star review and we are beyond thrilled to have exceeded your expectations with our washing machine and fridge repair services.

Thanks again, Elizabeth!

Magda
Magda
0 reviews Ottawa, ON
10/10

Mr. I had the Niagara in my Refigerator

Mr Sergii came to fix my refrigerator wich I had constantly water falls. IT was overwhelming.
He did the inspection fixed . And cleaned everything himself . Very king and also I commented about another issue and he immediately llooked at it too ! Very professional. And I will not only recommend.end him but also call him again .
Thanks you Sergii

Approximate cost of services:
$150.00
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Company Response

Hi Magda,
At Doctor Appliance Repair Ottawa, we take pride in providing exceptional service, so we were thrilled to receive a 5-star review for our fridge repair services. Mr. Sergii, our skilled fridge repair technician! Our team strives to provide professional and efficient solutions to all your appliance repair needs, and Sergii's dedication to his work is a true testament to that. Thank you for choosing Doctor Appliance Repair Ottawa, and we look forward to being your go-to appliance repair service in the future.

Gary in Toronto
Gary in Toronto
0 reviews Toronto, ON
10/10

Dishwasher Repair

Dishwasher was not draining properly.. Danny arrived on time and was
quick to diagnose the problem and repair it.

Approximate cost of services:
$245.00
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Company Response

Hi Gary,
At Doctor Appliance Repair Ottawa, it is our mission to provide top-notch appliance repair services to our valued customers. We are thrilled to hear that your recent experience with us for dishwasher repair exceeded your expectations. Our dishwasher repair technician, Danny, takes pride in his punctuality and expertise in diagnosing and repairing appliance issues efficiently. Thank you for your 5-star review and trust in our team for your appliance repair needs. We look forward to serving you again in the future.

Beverley in Mount Pearl
Beverley in Mount Pearl
2 reviews Mount Pearl, NL
10/10

Washer repair

Sergii was early ( the best ), by half hour!! He was extremely professional and had my issue fixed in no time. He took the time to explain what had happened and how he was going to fix it which he did - quickly!! This was the first time I have used Dr Appliance as I am relatively new to this area of Ottawa. I will definitely use them in the future plus have already told my daughter about this amazing company and service!!
I highly recommend using this company for anyone who has appliance problems, I plan on using them in the future if and when I have appliance issues.
Thank you to the office staff I talked to while I was setting up the appointment and to Sergii arriving to fix my issue.

Approximate cost of services:
$135.00
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Company Response

Hi Beverley,
We pride ourselves on delivering top-notch appliance repair services, and we couldn't be happier to hear that our efforts paid off in the form of your glowing ten-star review. At Doctor Appliance Repair Ottawa, we take washer repair seriously, and we're thrilled to hear that Sergii was able to fix your washing machine promptly and efficiently. We understand how crucial appliances are in our everyday lives, and we often go above and beyond to ensure that our clients' needs are met. Thank you again for taking the time to leave us such a positive review, and we look forward to assisting you with any future appliance repairs.

Edward in Smiths Falls
Edward in Smiths Falls
1 review Smiths Falls, ON
10/10

Unrivaled

Over many years of appliance repairs, I have experienced none that rival Doctor Appliance. They were quick to respond to our request for service for a microwave and came to our home 2 days later at the agreed time. The technician, Sergii, quickly diagnosed the problem, and replaced some parts. Unfortunately, a second problem appeared and he had to order another part. It arrived days later when he said, he installed it and the microwave is working. Sergii was very open and knowledgeable about the pros and cons of repairing a 5 year old microwave. For $445, a replacement was an option but we took his suggestion and did the repair.

Approximate cost of services:
$445.00
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Dishwasher
Dishwasher
0 reviews Ottawa, ON
10/10

Fixed rinse dispenser on LG Dishwasher

Sergii fixed our dishwasher and was very pleasant and knowledgeable.
We would highly recommend him.

Bob & Shirley
Almonte, Ontario

Approximate cost of services:
$147.00
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Company Response

Hi Bob & Shirley in Almonte, Ontario,

At Doctor Appliance Repair Ottawa, we take pride in providing exceptional service to all of our customers. We are delighted to hear that your recent experience with us was a positive one, and we extend our sincere thanks for leaving such a glowing review of our dishwasher repair services. Our technician, Sergii, is a true professional who takes great pride in his work, and we are thrilled to hear that his expertise and pleasant demeanor were appreciated. We understand how stressful it can be when an appliance breaks down, and we strive to make the repair process as easy and efficient as possible.

Thank you again for choosing Doctor Appliance Repair Ottawa, and we look forward to serving you again in the future.

Private User
Private User
Private User reviews Toronto, ON
10/10

Microwave /kitchen fan

I did not really expect my Panasonic microwave/ kitchen fan to be fixable, but Sergii figured out the problem and repaired it in one visit. He was efficient, respectful, and showed me how to change the lightbulbs and reinsert the fan filters myself. Very helpful. i will employ this team again.

Approximate cost of services:
$290.00
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Company Response

Hello,
We are delighted to receive your 10-star review of our Ottawa appliance repair services, specifically for your Panasonic microwave and kitchen fan repair. At Doctor Appliance Repair Ottawa, we take pride in delivering the highest quality repair services to our valued customers. It is always rewarding to hear when our appliance repair team, such as Sergii, has exceeded our clients' expectations. Our skilled appliance repair technicians are committed to finding and fixing any issues, no matter how complex, to ensure the optimal performance of your appliances. We appreciate your trust in our service and look forward to serving you again for any future microwave repair needs.

liz
liz
7 reviews Ottawa, ON
10/10

Very pleased! ...twice.

I found Doctor Appliance Ottawa on Homestars and gave them a call because of the favourable reviews. Now that Ive experienced their service, in particular from their appliance specialist Sergeii, I understand why they have such great reviews.

Getting a call back and an appointment was quick. Sergeii came over to have a look at the washing machine. Within about an hour the assessment was done and the repair completed.

Sergeii was really wonderful! He was open to talking out the problem with me, shared a few tips to help give the washer a longer life, and he helped get the machine all put back together (I had taken a panel off myself earlier and didnt expect him to put it back for me). And he was just a really nice guy!

I will definitely call on Sergeii again in the future.

Just ran a load through the washer and its working great. Thanks!

UPDATE: The first experience was positive so I reached out to them again in March when my dishwasher intake valve failed. Once again booking was pleasant and prompt. Sergeii was in and had the part replaced quickly. Thanks Doctor Appliance for another great service call!

Approximate cost of services:
$120.00
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Company Response

Hi Liz,
Wow, thank you for your amazing 10 star review of our appliance repair services. We are glad we could help with your washing machine repair. Sergeii is definitely an experienced and amazing technician and we're so lucky to have him on our Doctor Appliance Repair Ottawa team. Thank you for recommending us as your local Ottawa appliance repair company.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Appliance Ottawa

Friendly, professional and punctual is what satisfies our customers. Doctor Appliance Repair Ottawa cares about fixing your appliance as quick as possible, for as little money as possible. When your appliance breaks down, you want a trusted, reliable and local technician to solve your appliance issue. As a small, family run business our customers become friends thanks to our friendly and reliable service. Families continue to recommend Doctor Appliance due to our affordable rates and fast same-day service.

CATEGORIES
Appliance Repair
SERVICES
Fridge repair, Stove repair, Dishwasher repair, Dishwasher installation, Washer repair, Dryer repair, Oven repair, Microwave repair, High End Appliance Repair
BRANDS
Any Make And Model
SPECIALITIES
gas appliance repair
WEBSITE
https://doctorappliance.ca/
YEAR ESTABLISHED
2018
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
Any Type Of Payment, Except Cheque.
LICENSES
gas appliance repair
LIABILITY INSURANCE
Yes
WARRANTY TERMS
Up To 90 Days On Parts And Labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.