Doctor Appliance Ottawa

Appliance Repair
Ottawa ON K1B 4Y8
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Appliance Repair
Doctor Appliance Ottawa
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97%

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Reviews for Doctor Appliance Ottawa

Average customer rating:
10 10 (36 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Dryer fix

We called appliance doctor because there was a burning smell coming from our dryer. The appliance technicians that came were punctual, professional and took care to explain in detail what was wrong and take time to fix all the issues. They gave advice on how to maintain and prevent the issue in the future and the charge was very reasonable. I’m grateful for their help and would highly recommend this company.

Approximate cost of services:
$135.00
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Company Response

Hi there,
Thank you for your 10 star review of our Ottawa dryer repair services. We are glad you called us when your dryer had a burning smell. Our Ottawa dryer repair technicians love providing appliance maintenance tips and how to prevent repairs in the future. We are glad you found our appliance repair services efficient and affordable. Thank you kindly for recommending our dryer repair services. We appreciate it!

Mary Louise
Mary Louise
1 review Ottawa, ON
10/10

Panasonic Microwave

Ilya came to my house early, looked at the problem with the door latch of my microwave. He came back with the relevant part. When that didn't fix the problem he spent a considerable amount of time using creativity and ingenuity along with experience to come up with a fix for my 20+ year old microwave. I really appreciate how pleasant, clean and dogged he was with the problem.

Approximate cost of services:
$130.00
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Company Response

Hi Mary Louise,
Thank you kindly for your 10 star review of our Panasonic Microwave Repair Services. We appreciate your kind words for our appliance repair technician, Ilya. Thank you again!

M in Ottawa
M in Ottawa
1 review Ottawa, ON
10/10

Dishwasher Repair

The drainage hose on our Bosch dishwasher broke and needed to be replaced. The same thing happened to our previous dishwasher around 5 years ago. On that occasion I had contacted a local repair person who came to the house, looked at the dishwasher, informed me that he could not fix it, and then billed me $100 for honouring me with his visit (sadly, it was not worth $100).

This time I used Homestars to find a highly-rated repair service in Ottawa, Doctor Appliance, with a satisfaction rating of 98%. I can now tell you from my personal experience that their high rating is well deserved.

The repair person (I wish I could tell you his name, but I have profound hearing loss and masks prevent lip-reading) was very pleasant and professional. He quickly identified and ordered the replacement part.

The folks at Appliance Doctor provided excellent communication as well. I received a call 2 or 3 days after the initial visit to let me know that the part had arrived and to schedule the repair for the following day. We had a massive snowstorm on that following day, so they called me in the morning to reschedule the appointment for the following day due to road conditions. I actually really liked that they did this as it tells me that they care about their employees’ safety.

The repair person returned the next day, was again very pleasant and professional and did the repair work quickly and cleanly. I forgot to mention that the technician wore a mask and maintained social distancing during both visits. He even had a portable tap credit card reader, which I’ve not seen before, to minimize contact during the pandemic.

This is my first Homestars review. I was able to find this business due to the reviews posted by others, so hopefully my contribution will help others to find Doctor Appliance as well. They will definitely be my go-to for all appliance repairs in the future! :)

Approximate cost of services:
$300.00
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Company Response

Wow, thank you so much for your review of our Bosch Dishwasher Repair services in Ottawa. We are so glad you found us on Homestars. During the pandemic, our team of fully vaxxed technicians is doing everything we can to minimize contact. We really appreciate your review of our appliance repair services!

Homestars
Homestars
1 review Ottawa, ON
10/10

Outstanding Service

This is the second time I used this company both times with great success. I had a dryer repair done a few month ago and the service technician was amazing. He was fast, clean and very knowledgeable. My dryer was repaired and works like the day I bought it. It was do to this first experience that I decided to use the appliance doctor again for my fridge repair. I was very pleased to see that the technician was the same one who came to service my dryer. Same great service and fridge was up and running again in no time. Again the technician was able to quickly identify the issue. I have recommended this company to other friends and they all had the same great experience.

Approximate cost of services:
$320.00
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Company Response

We are happy you enjoyed our fridge and dryer repair services. Thank you for your recommendation. Providing exceptional customer service is our #1 priority.

Tim from Ottawa in Ottawa
Tim from Ottawa in Ottawa
2 reviews Ottawa, ON
10/10

Fridge repair by Serge

Serge from doctor appliance came to look at my fridge that stopped cooling. He quickly diagnosed the problem as ice buildup in my freezer due to a faulty fan in the freezer. He dethwwed the fridge and freezer. Within a couple days he had a new fan installed and the fridge is working again.

Approximate cost of services:
$350.00
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Company Response

Thank you for recommending our Ottawa fridge repair services. We are happy we could provide you with a fast refrigerator repair.

Fred
Fred
1 review Ottawa, ON
10/10

2 drawer Fisher Paykel dishwasher

I had a very finicky problem with my 2 drawer, 15 year old, Fisher Paykel dishwasher. It started to quit working part way through the cycle, then next load it would run alright for a time or two. I finally called Doctor Appliance (after checking the reviews) to try to find out what was going on. Ilya first came in and leveled the machine before we even got into a discussion about the problem (I hadn’t even noticed). On first examination he found a worn part, as well as a glass shard stuck in the rotor. He cleaned up the machine but did not have the replacement part. I was able to get it and replaced it myself but the problem showed again. Ilya returned and now was able to diagnose the situation - a failing valve in the heart of the machine. He returned the next day with a new valve and proceeded to take the machine apart while laying on his stomach, ½ buried in the machine. In about ¾ of an hour he had the part replaced, the machine back together and working properly again. Ilya has great knowledge and skill around this complicated appliance. Ilya was punctual, professional and personable. I will use only Doctor Appliance for any future work that I might need to be done.

Approximate cost of services:
$400.00
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Company Response

Thank you for recommending our Ottawa fisher and Paykel dishwasher repair services.

J Davis
J Davis
1 review Ottawa, ON
10/10

Stove and dishwasher repair

Sergei is the best technician. He fixed both our dishwasher and stove. He knows his business and is very efficient. I will call him the next time we need a repair. Great work and really appreciated.

Approximate cost of services:
$500.00
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Company Response

Thank you for recommending one of our appliance repair technicians for our dishwasher and stove repair services.

Stephanie
Stephanie
2 reviews Ottawa, ON
10/10

Excellent service

Excellent and quick service! Highly recommend and would hire again should then need arise. Came out to fix a dryer. Professional and courteous from first call to service. Thank you again!

Approximate cost of services:
$275.00
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Company Response

Thank you for recommending our Ottawa dryer repair services.

larry
larry
0 reviews Ottawa, ON
10/10

Stove Repair

Broiler stopped working and after trying to repair it myself I called Doctor Appliance. They were here next business day. Sergei was able to identify the issue right away and that the replacement part I had was also defective.
Sergei took the time to explain what was wrong and how he would repair it.
Very honest and reliable. I will definitely use them again.

Approximate cost of services:
$360.00
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Company Response

Hi Larry,
Thank you for your 10 star review of our Ottawa oven repair services. We appreciate your recommendation of our professional appliance repair technician.

Private User
Private User
0 reviews Ottawa, ON
10/10

Fixed dishwasher

Ilya did an outstanding job! His service was quick, efficient and great customer service. He was able to quickly fix my dishwasher and saved me LOTS of time and money. At first it seemed as though the motor may have been broken, with a quick fix it was back to running in no time. I would recommend this company to anyone out there,excellent service!!

Approximate cost of services:
$125.00
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Company Response

Thank you for your 10 star review of our Ottawa dishwasher repair services. We are glad you appreciated our appliance repair technicians knowledge and professionalism.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Appliance Ottawa

Friendly, professional and punctual is what satisfies our customers. Doctor Appliance Repair Ottawa cares about fixing your appliance as quick as possible, for as little money as possible. When your appliance breaks down, you want a trusted, reliable and local technician to solve your appliance issue. As a small, family run business our customers become friends thanks to our friendly and reliable service. Families continue to recommend Doctor Appliance due to our affordable rates and fast same-day service.

CATEGORIES
Appliance Repair
SERVICES
Fridge repair, Stove repair, Dishwasher repair, Dishwasher installation, Washer repair, Dryer repair, Oven repair, Microwave repair, High End Appliance Repair
BRANDS
Any Make And Model
WEBSITE
https://doctorappliance.ca/
YEAR ESTABLISHED
2018
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Any Type Of Payment, Except Cheque.
LIABILITY INSURANCE
Yes
WARRANTY TERMS
Up To 90 Days On Parts And Labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.