The Hot and Cool Guys

Heating & Air Conditioning
Brampton ON L7A 1H7
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98%

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Reviews by rating (past 12 months)
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Reviews for The Hot and Cool Guys

Average customer rating:
10 10 (17 reviews)

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Jean M.
Jean M.
0 reviews Palgrave, ON
10/10

A/C

My drain was plugged in my A/C. He came to my home that day, was very courteous and respectful and had it fixed in no time.
I would highly recommend this company.

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Company Response

Thank you very much for the great review Jean, we're glad that we were able to rectify the issue without it costing too much, hopefully the puppy is doing great, both dogs were a pleasure. Thank you for contacting the hot and cool guys!

Jory on Ping
Jory on Ping
3 reviews Vaughan, ON
10/10

BBQ Gas Line Installation

I had the pleasure of having Otto of The Hot and Cool Guys come to our new house and give us a quote on running a gas line from the front of the house all the way to backyard to hook up a bbq. He arrived on time for his appointment and gave us a couple different options and explained the pro's and con's of each. Otto had provided us with a solution that made it the least intrusive and kept us informed throughout the whole process. He was an absolute pleasure to work with and his professionalism and courteous attitude really makes our decision easy in the future when looking for an HVAC provider.

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Company Response

Hi Jory, thank you for awesome review, it was an absolute pleasure working with you and looking forward to seeing you Again during your annual maintenance for this fall, enjoy your BBQing!!

aekwegh
aekwegh
0 reviews Brampton, ON
10/10

Installation of New AC Unit

Great and tremendous service. Otto was very informative and explained everything clearly prior installation. Would highly recommended The Hot and Cool and Guys.

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Company Response

Thank you very much for the great review, we at the hot and cool guys are proud to have you as one of our valued clients

Tim in Cambridge
Tim in Cambridge
1 review Cambridge, ON
10/10

A+ Furnace Fan Repair

Top notch service and response times! Got a call almost immediately after submitting an inquiry that our furnace fan stopped working and hence we had no AC during the heatwave. Otto came out late on a Friday evening to immediately diagnose the problem - unfortunately we required a new motor. Monday morning Otto was on it and came back Monday night to finish the repair. Great communication, speedy service and fair pricing! Would recommend and would definitely use them again!

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Company Response

Hi Tim, thank you very much for the great review, we at the hot and cool guys do our best to be there when our customers need us asap. Thanks again for getting back to us regarding the warranty claim inquiry.

telmopinto15
telmopinto15
0 reviews Mississauga, ON
10/10

Air conditioner replacement

From start to finish the crew from the hot & cool guys were friendly, professional and very clean.

We are very satisfied with the workmanship which they completed and would definitely recommend this company to anyone looking for quality work.

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Company Response

Hi telmo, thank you for the great review, we at the hot and cool guys strive to be the best and we appreciate your business.

norm.clarke
norm.clarke
0 reviews Acton, ON
10/10

Furnace repair.

Otto did a great job diagnosing and verifying a burned out blower motor and went above and beyond to complete the repair in the middle of a heat wave! Great service!

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Company Response

Hi norm, thank you for the review, we at the hot and cool guys are glad you're comfortable again within you're home, if only we can do something about those pesky mosquitoes too, we hope you have a great summer

tracy in Toronto
tracy in Toronto
0 reviews Toronto, ON
10/10

Great service!

Otto was an excellent communicator, and came through on a long weekend with no extra costs or fuss. He identified and resolved the issue for me quickly and honestly and game me some good tips for future issues. Would easily recommend him!

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Company Response

Hi Tracy, thank you very much for the great review, we at the hot and cool guys are glad we were able to get to you some cooling back for your family on the spot, it was a pleasure meeting you.

ddunlop
ddunlop
0 reviews Toronto, ON
10/10

Furnace and Air Conditioner

Had issues with my Furnace, arrived to our house on time and found the problem once he looked at furnace and the first time, really knew his stuff and the cost was comparable
Also had him look at our air conditioner another time found the issue and fixed it with no issues
Spoke to us so we could understand the problem with both items

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Company Response

Hi Dianna, thank you very much for your review, our team at the hot and cool guys appreciate your business, the garlic bread to go was amazing by the way!

cassian
cassian
0 reviews Brampton, ON
10/10

AC unit

Otto was very professional to deal with. He quoted me a fair price and stuck to it. He was nice enough to explain to me the he was doing and how to prevent it from happening again. Thank you guys. I will definitely call them again

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Company Response

It was a pleasure working for you cassian. Thank you for choosing the hot and cool guys.

Private User
Private User
Private User reviews Brampton, ON
10/10

Great Service & Extremely Knowledgeable

The service was fantastic. Otto is very knowledgeable and was of great assistance. His customer service as well as his professional advise were extremely helpful to us. I would highly recommend Otto to friends and family.

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Company Response

We at the hot and cool guys truly appreciate your time writing this review. Looking forward to working with you in the future sir.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Hot and Cool Guys

The Hot & Cool Guys approach every home like it is our own providing trust worthy, professional, timely Maintenance and Installations at the most competitive rates in the Industry! Having experience from Large Corporations, we take that same experience and customize it to your liking. We will be sure to keep your home and family Warm during the cold winter months, and cool during the scorching summer days. Feel free to get in contact with us for your free estimate!!!

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