Furnace King Heating & Cooling

Heating & Air Conditioning
Mississauga ON L4X 1K5
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96%

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Reviews by rating (past 12 months)

Reviews for Furnace King Heating & Cooling

Average customer rating:
9.7 10 (160 reviews)

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Very Satisfied Customer in Mississauga
Very Satisfied Customer in Mississauga
1 review Mississauga, ON
10/10

Installation of Amana furnace and air conditionner

The Furnace King salesperson was very honest, dedicated and knowledgeable. He was very patient and helpful in assisting me with the process involved. The workmen who installed the new furnace and air conditioner were very professional and competent workers who left my home neat and tidy. I would highly commend the Furnace King company. In fact I referred them to family friends who also were highly satisfied with their service.

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Company Response

Thanks for your review. It's great to hear how happy you were with the whole process from purchasing to having your furnace and AC installed. We all look forward to keeping you happy and comfortable for the years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani

Private User
Private User
1 review Toronto, ON
9/10

Furnace, AC, Water Heater replacement install

We needed to replace our 19 yr old furnace, A/C , and water tank in one shot. Sandip and Furnace King made the process smooth and worry free. Mike the lead installer was friendly and helpful and covered all the details of the install process, and provided all the information for operating the furnace, A/C and water tank.

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Company Response

Thank you for your review. I'm happy to hear how comfortable our team was able to make you feel through the process of replacing your furnace, air conditioner and water heater. We are committed to keeping you comfortable and happy for the years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani

Dino in Mississauga
Dino in Mississauga
1 review Mississauga, ON
10/10

Furnace and A/C purchase/install +more

It was our pleasure and luck to come across Furnace King. Sandip is an absolute professional who earned my trust from consultation. Installation was a breeze. Price, service and piece of mind cant be beat. I more than tried. Save your time, worries or troubles and do whatever Sandip from Furnace King tells you. You will not regret it!

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Company Response

Thanks for your review Dino. I'm happy to hear how pleasurable your experience was in dealing with Sandip and the rest of our team. I'm glad we had the opportunity to help you in replacing your furnace and AC because I know you have a lot of options when choosing a company to work with on your home. We don't take your confidence in us lightly, and we are committed to keeping you as happy as day one for the years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani

Team L in Mississauga
Team L in Mississauga
1 review Mississauga, ON
10/10

Furnace and AC Installation

Our furnace decided to quit so my wife and I did some research on repair versus replacement. We opted for replacement since both units were almost 20 yrs old and we wanted our units to be more efficient. Home Depot had a great promotion for 10 yrs parts AND 10 yrs labour warranty. Best offer out there overall at the time. We then found out that they use Furnace King for their HVAC installs in our area. After reading many reviews, I was comfortable with booking an in-house consultation. I submitted a request online around 8pm and got a phone call within 20 minutes and the consultation was booked for 9am the very next morning. They sent Sandip who is very kind and very knowledgeable. He went over our options, answered all our questions and then performed his assessment of our existing units. He then provided his recommendations. Having just moved into our home a couple of months ago, he understood our budget and worked with us on a plan that fit our budget. He left and gave us time to decide what to do. Even after his in-home consultation, he was always checking in with texts and phone calls to see if he could help answer anymore questions. We decided to move forward with the plan that best suited us and we were able to get a new 2 Stage Trane Furnace and new Trane AC.

The installation occured 2 days after we agreed to move forward. Furnace King sent Brian and Michael who were awesome! Brian is super knowledgeable and both he and Michael worked hard in our tight furnace room without any complaints. Brian made sure to explain everything in detail and also was courteous enough to let us know when they would be a bit noisy since we have 2 babies in the house. They even stayed a little longer to thoroughly test the furnace to ensure their were no issues with the install. When they were done, they cleaned up very well and it was like they weren't even there aside from the awesome new units installed.

All in all our experience was great and the Home Depot / Furnace King really lived up to their high expectations and more. Thank you again Sandip, Brian and Michael for turning a stressful situation into a very positive experience.

Team L

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Company Response

Thank you for your review, I'll be sure to let Sandip, Brian, and Michael know how happy you are with their service. I'm happy to hear we were able to help you find the right solution for your home, and lived up to the high expectations you set for us. We are committed to keeping you as happy for the years to come as you are on day 1. Thank you for choosing Furnace King! Sincerely, Anthony Damiani

mortonjr@gmail.com in Mississauga
M. R.
1 review Mississauga, ON
10/10

new furnace install ... excellent service, at all steps of the customer journey

After 18 years, our furnace failed. That same evening we had a service person from Furnace King out to us, followed by a sales executive. The next morning we had new furnace installed. The day after that, Furnace King came by and checked on it. All of this was seamless and neat and clean and executed with excellence! No need for follow-up on ANY of it, from us. All Furnace King folks were great. Furnace King looked after a new air conditioner install for us when we first moved into our home. Same exceeding expectations results, there and then, also. jrm

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Company Response

Thanks for your review. It means a lot to us that you chose to work with us again when you were having issues with your furnace. I'm happy to hear we were able to get you back up and running so quickly. We are committed to continuing to exceed your expectations for many years oto come. Thank you for choosing Furnace King. Sincerely, Anthony Damiani.

Robert from Vaughan
Robert from Vaughan
4 reviews Toronto, ON
10/10

Furnace stopped working in the middle of the night !

Realized our furnace had stopped working. Called Furnace King the next morning at 9am. They had a technician at our house by noon. Brian was great ! Quickly found the problem and had the part on his truck. Fixed within minutes, and the charge was extremely reasonable. Our furnace is old, very happy they were able to fix it. Brian explained some options and costs for a new one down the road. Thanks Furnace King !

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Company Response

Thanks for your review Robert. I'm happy to hear we were able to help you get your furnace fixed and running again. Hearing how happy you are with Brian's service is the best compliment we can get, and I'll be sure to let Brian know how happy you are with his service. We look forward to working with you again in the future. Thank you for choosing Furnace King! Sincerely, Anthony Damiani

V in Etobicoke
V in Etobicoke
1 review Toronto, ON
10/10

Furnace and A/C

Furnace brokedown on a cold night. Got in touch with homedepot and they got us in touch with Sandip. Sandip was great in explaining all the furnace options and was very accomodating to our needs. He understood our situation and got us heat on the next day.

Later Mike and John came and completed the job in a very professional manner. Mike was very knowledgeable as well and explained all the things and how to maintain the new furnace. Since it was not prudent to weld and balance the ac on frozen ground, he offered to come again to complete the job more professionally and properly. I would highly recommend Sandip and Mike for this kind of projects.

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Company Response

Thank you for your review. I'm happy to hear we were able to replace your furnace and get you heat so quickly. I'll be sure to let Mike, John, and Sandip know how pleased you are with the service they provided. Your recommendation means a lot to us and we are committed to living up to your expectations for the years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani

JH01 in Mississauga
JH01 in Mississauga
1 review Mississauga, ON
10/10

Furnace replacement

Furnace King replaced my old furnace with a smooth and quiet high efficiency unit in less than 24 hours. The service was professional and the installers were fast, clean , and knowledgeable. I wouldn't think of going anywhere else in the future.

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Company Response

Thank you for your review. I'm glad to hear you are happy with your new furnace, and that we were able to help you out so quickly. It means a lot to us that you have chosen us to be your service provider, and are committed to keeping you as happy as your first day working with us for many years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani

ChrisW in Toronto
ChrisW in Toronto
1 review Mississauga, ON
10/10

Furnace and AC replacement and new HEPA filter installation

I needed to do a complete upgrade of my furnace and AC system, and I reached out to furnace king and they put me in touch with Sandip. He was extremely helpful and knowledgeable and dropped by at a time that was convenient for me.

After doing some research I decided to go with Furnace King through Home Depot. The price was very competitive and the company had a great reputation and the Trane equipment was very well reviewed. They booked an install date that worked for me and the installers, Mike and John, arrived on time, were exceptionally friendly (putting up with my 1000 questions) and professional. The installation was pretty difficult, the original furnace was from 1978 and in a very confined space, but they managed to do a fantastic job. I couldn't have been happier. Sandip dropped by to check how things were going, which I thought was great added service, and he followed up after a couple days to make sure it was working great.

I did have a minor issue with the humidifier and furnace King booked someone right away, Claudio, who was great. Even though it wasn't urgent, dropped by before his first call of the day, fixed the problem (minor drip/leak at the connection due to a small crack in the plastic fitting) and dropped by later in the day to double check everything. Sandip also followed up on this issue.

Overall I couldn't be more pleased with the product, the installation and the improvements to my home and furnace King and their staff, especially Sandip. I haven't tested out the AC yet, but the new unit is much more efficient, quieter and kept the house quite warm even during the super cold spell in December. I have it run through my Nest thermostat (which they installed for me) and it's super helpful to manage the settings remotely as that also keeps my costs of heating down. I highly recommend Furnace King.

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Company Response

Thank you for your recommendation Chris. I'm glad to hear you are happy with your new furnace, air conditioner, and HEPA filter. I'm also happy that the team was able to make your experience a pleasant one. your recommendation is an enormous compliment, and we are committed to living up to the high expectations for service you have now come to expect from us. We look forward to working with you for the years to come. Thank you for choosing Furnace King! Sincerely, Anthony Damiani

Rodney Conlon in Mississauga
Rodney Conlon in Mississauga
1 review Mississauga, ON
10/10

Humidifier installation

I have had ongoing issues with my steam humidifier leaking. After three weeks trying to get satisfaction with my original installer, I gave up.
Home Depot suggested I contact Furnace King. Robert there was professional and efficient. He sent Brian to do the re-install and I was extremely impressed with his professionalism and personality. The job was completed to my satisfaction, and Brian said to call back if there were any further issues. I would not hesitate to recommend Furnace King.

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Company Response

Thank you for your review Rodney. I'm glad Brian and Robert were able to help you with your humidifier, and that they left such a positive impression on you. Your recommendation means a lot to us, and we look forward to helping you with any concerns you have in the future. Thank you for choosing Furnace King! Sincerely, Anthony Damiani

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace King Heating & Cooling

Furnace King

With over 40 years experience, we offer you our commitment to superior home heating and air conditioning service: from personalized home comfort design to our selection of high-efficiency products, backed by the best guarantees in the industry.
-Heating, air conditioning, cooling, furnace, ac, central air, duct cleaning, air quality, humidifiers, filtration, HEPA, tankless hot water, home comfort, fireplace, HVAC, heating ventilation and air conditioning, emergency service, thermostat

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Air Conditioners, Furnaces, Air Filtration, Humidifiers, Tankless Water Heaters
SERVICES
24/7 Emergency Service. Installation, Maintenance, and Repair of: Air Conditioning Systems, Heating Systems, Air Filtration Systems, Humidifiers, Gas Fireplaces, and Tankless Hot Water Systems.
BRANDS
Amana, Trane, Rinnai
SPECIALITIES
All Residential heating and Air Conditioning needs, Air Quality and Energy Efficient Home Comfort.
WEBSITE
http://www.furnaceking.ca
YEAR ESTABLISHED
1986
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Cash, Cheque, Visa, Mastercard, Amex
LICENSES
Gas Fitters and Refrigeration License, Master Business License
MEMBERSHIPS
HRAI, TSSA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Year Parts And Labour, and 2 Year No Frustration Guarantee On Furnaces and Air Conditioners
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