Haven Home Heating and Air Conditioning

Formerly Haven Home Climate Care
Heating & Air Conditioning
2495 Princess Street Kingston ON K7M 3G1
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HomeStars
Heating & Air Conditioning
Haven Home Heating and Air Conditioning
Star Score
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97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Haven Home Heating and Air Conditioning

Average customer rating:
9.8 10 (112 reviews)

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Private User
Private User
Private User reviews Regina, SK
10/10

ERV Installation

Professional and courteous installation by Kenn and Rob. They arrived when they said they would and the work was performed quickly and efficiently. I will most definitely recommend them. Thank you!

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Private User
Private User
Private User reviews Napanee, ON
10/10

Annual Maintenance

Nick performed annual maintenance on our gas stove. He was polite, friendly, efficient and non-intrusive. He wore a mask at all times and reported to us when he was done that there were no issues.

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Alan Stevenson
Alan Stevenson
1 review Kingston, ON
10/10

Air Conditioner Maintenance

Shane, our technician, performed annual maintenance on our air conditioner unit today. He was fully masked, respectfully removed his shoes when entering the home each time - and was very personable & friendly! Shane assured us after the service that our unit was in good condition and performing well. He also explained in detail the benefits of an annual contract with Haven Home, which we had already decided would be of benefit to us. Overall, a very positive experience... we'll see a technician again in the Fall to service our gas fireplace and furnace.

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Company Response

Thanks Alan! We appreciate your business, and the time you took to post this review.

Mary Coutts
Mary Coutts
0 reviews Napanee, ON
10/10

Air conditioner

Matt and partner were here promptly on time. I showed them where the work was to be done and they got at it right away. I actually hardly knew they were here. When work was completed he showed me where all paperwork was for the AC and showed me the work they did. The area outside and inside were left completely cleaned up. Great job done by these gentlemen. As always very friendly staff and all with covid gear on and all. Thanks again.
Mary Coutts

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Company Response

Thanks Mary! We are so glad that things went well. We appreciate your business!

B Gruer
B Gruer
0 reviews Kingston, ON
10/10

A/C repair

Haven Home tech Nick P arrived on time assessed the situation and determined the two valves on the compressor were leaking.He picked up the valves returned
installed the new valves , topped off the unit refrigerant ,let it cycle.Turned unit back on and it is cooling well.
It is nice to deal with a respectable company and respectable employees.Thanks Nick and Marcia for your professional service.

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Company Response

That's great to hear! We are so glad things went well. Thank you for your business.

Francine in Toronto
Francine in Toronto
0 reviews Toronto, ON
10/10

Annual A/C service

Shane did our annual A/C service on May 12th. He was very thorough, knowledgeable and professional. He is also very personable and polite. Thank you Shane for the great service!

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Company Response

That's great to hear that everything went well! Thanks for your business, we appeciate it.

Fox Haven
Fox Haven
0 reviews Inverary, ON
8/10

Annual Maintenance Call

Steve did a great job during our annual maintenance. His attention to detail, professional yet friendly approach was refreshing. He explained what he was doing and was helpful in answering all of our questions. I would not hesitate to have him back.

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Company Response

That is great to hear! We are so happy you are pleased with the service.

Private User
Private User
Private User reviews Harrowsmith, ON
10/10

Haven Home Care climate review

We awoke to no heat from the furnace, reported to the answering service. Received a callback who dispatched a service technician. Nick arrived, he determined that the, modulating gas valve, was the issue. He obtained a replacement and quickly installed the new valve, performed propane flow checks and indicated that the furnace was working fine.
Our thanks to Nick for his polite and professional service.

1 of 1 people found this review helpful.
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Company Response

That's great that things worked well, and you were happy with Nick. Thank you for your business.

ToivoMK
ToivoMK
0 reviews Kingston, ON
10/10

Regular Home Care Service

Nick came on time. Was professional and competent. Made sure upon leaving that all was in working order. Would recommend to anyone new in the area that were looking for service.

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Company Response

That's great to hear! Thank you so much for your business!

Roger williams
Roger williams
1 review Mallorytown, ON
10/10

Inspection

Shane ,was professional, friendly and knowledgeable.This was our first experience with Haven climate care,our previous company retired.We will continue to use this company and hopefully Shane as our technication.we will definitely recommend this business.

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Company Response

That's excellent news Roger!! We are so happy you were pleased and we appreciate your business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Haven Home Heating and Air Conditioning

Haven Home ClimateCare is a progressive heating, cooling, indoor air quality and fireplace company serving Kingston and the surrounding areas. We specialize in green options for heating and cooling your home including hybrid heat pump systems, geothermal, on-demand water systems, and hybrid hot water heaters. Family owned and operated.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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