Shane, our technician, performed annual maintenance on our air conditioner unit today. He was fully masked, respectfully removed his shoes when entering the home each time - and was very personable & friendly! Shane assured us after the service that our unit was in good condition and performing well. He also explained in detail the benefits of an annual contract with Haven Home, which we had already decided would be of benefit to us. Overall, a very positive experience... we'll see a technician again in the Fall to service our gas fireplace and furnace.
Thanks Alan! We appreciate your business, and the time you took to post this review.
Matt and partner were here promptly on time. I showed them where the work was to be done and they got at it right away. I actually hardly knew they were here. When work was completed he showed me where all paperwork was for the AC and showed me the work they did. The area outside and inside were left completely cleaned up. Great job done by these gentlemen. As always very friendly staff and all with covid gear on and all. Thanks again.
Thanks Mary! We are so glad that things went well. We appreciate your business!
Haven Home tech Nick P arrived on time assessed the situation and determined the two valves on the compressor were leaking.He picked up the valves returned
installed the new valves , topped off the unit refrigerant ,let it cycle.Turned unit back on and it is cooling well.
It is nice to deal with a respectable company and respectable employees.Thanks Nick and Marcia for your professional service.
That's great to hear! We are so glad things went well. Thank you for your business.
Shane did our annual A/C service on May 12th. He was very thorough, knowledgeable and professional. He is also very personable and polite. Thank you Shane for the great service!
That's great to hear that everything went well! Thanks for your business, we appeciate it.
Steve did a great job during our annual maintenance. His attention to detail, professional yet friendly approach was refreshing. He explained what he was doing and was helpful in answering all of our questions. I would not hesitate to have him back.
That is great to hear! We are so happy you are pleased with the service.
We awoke to no heat from the furnace, reported to the answering service. Received a callback who dispatched a service technician. Nick arrived, he determined that the, modulating gas valve, was the issue. He obtained a replacement and quickly installed the new valve, performed propane flow checks and indicated that the furnace was working fine.
Our thanks to Nick for his polite and professional service.
That's great that things worked well, and you were happy with Nick. Thank you for your business.
Nick came on time. Was professional and competent. Made sure upon leaving that all was in working order. Would recommend to anyone new in the area that were looking for service.
That's great to hear! Thank you so much for your business!
Shane ,was professional, friendly and knowledgeable.This was our first experience with Haven climate care,our previous company retired.We will continue to use this company and hopefully Shane as our technication.we will definitely recommend this business.
That's excellent news Roger!! We are so happy you were pleased and we appreciate your business!