Spataro Masonry Inc.

Masonry & Bricklaying
ON L9R 1V1
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Masonry & Bricklaying
Spataro Masonry Inc.
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73%

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Reviews by rating (past 12 months)

Reviews for Spataro Masonry Inc.

Average customer rating:
8.4 10 (7 reviews)

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Techlike in
Techlike in
1 review , ON
0/10

Masonry Service

We contracted our Masonry work to Spatoro Masonry for our custom home build, they were referred to us through the Mason who worked on our neighbor's home. At first Sam came across as very knowledgeable, very hands-on and trustworthy, below is a summary of our experience.

1) He is just a salesman with zero knowledge about actually getting the work done, at project start he informed us someone else was actually doing the work.
2) he is untrustworthy and you can not take his word at value. Granted we made changes from original quote as the work progressed, after having agreed verbally on what needed to be done Sam denied he agreed. Mistake we made was paying him in full, till date we are still waiting for him to come complete the work for which he was paid for.
3) His word is of no value, he left the site in a mess and would not cleanup or make arrangements to return materials not used as he promised. All he is interested in is getting paid with no value for the service he was suppose to provide.

Just to add. After almost a month Spataro without bothering to have a conversation to complete my work sent me an e-transfer of $150 as compensation for work they did not complete in their estimation after we had already contracted what was left to someone else to finish the work.

His email to me suggested he was doing me a favor Lol... Till date some of their equipment is still on my property which they left behind and have not bothered to come remove.

My advise to anyone is to not even engage them in a conversation, their front man or sales rep is full of bull.... and has no idea what he is doing

1 of 1 people found this review helpful.
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Company Response

Hello Techlike,
Reviews are welcome and help me to continually fine tune the customer experience.
Allow me to address some of your concerns here that I have also discussed with you directly.
1. Yes I agreed to come back and do the 1 pillar with an understanding that a cost would be involved as the work was not included in any of our written agreements
2. Conversely, I paid for the bobcat rental and materials that were not in the written agreements. In total, I covered $1400.00 in costs.
Techlike, I'm very sorry for this outcome and will solidly assert that I'm an honest business person and do not thwart any type of responsibility.
I have learned a lot from this experience and I thank you because my business is so much better now than ever before.Enjoy your home and I wish you and your family well.

m.copp
m.copp
1 review New Tecumseth, ON
10/10

Stone fireplace

The entire process went flawless; The scope of the job was explained prior to starting. The contractors/workers were a pleasure to work with (clean, courteous and extremely polite). The work area was cleaned up at the end of the job.
The finished work exceeded our expectations. If I had to rate the overall process and job out of 100 I would give them a 99.

0 of 1 people found this review helpful.
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Company Response

WOW! Thank you So much for the review. Working with clients like you makes it worth being in business.

robsenay
robsenay
1 review Everett, ON
9/10

Stone columns at driveway entrance

Sam does great work and has completed our stone work for our house as well as columns. Don't search any further when looking for a stone mason, Sam is truly the best!

0 of 1 people found this review helpful.
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Company Response

Thank you for the nice review Rob. Great working on your home.
Spataro Masonry Inc

agm4654
agm4654
1 review Coldwater, ON
10/10

large indoor fireplace, exterior front and rear of waterfront post and beam cottage

We were impressed by their enthousiasm, work ethics and timely excellent finished product. we could not be happier. The did as stated at the price they quoted.
Would use them again with out hesitation if needed.

0 of 1 people found this review helpful.
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Company Response

Thank you for the nice review and feedback. We love what we do!
Spataro Masonry Inc

AJ in
AJ in
1 review , ON
10/10

Exterior stone

Sam and his crew were excellent, their workmanship is exemplary. They were great to work with and really take pride in their work. We were impressed with the professionalism of all the workers, would definitely recommend Spataro Masonry.

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Company Response

Thank you for the kind review. We are not perfect but we are committed to growth.
Spataro Masonry Inc.

ijankovich
ijankovich
1 review , ON
10/10

EXTERIOR STONE & FIRELACE - Custom Home Build

Overall a great experience with Sam and his professional team. Completely satisfied from the initial advising in stone selection to the beautiful finished product itself ...even if mother nature wasn't co-operating 100%. The craftmanship and detail by Spataro Masonry is evident in the results and I would 100% recommend anyone to use their masonry services!

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Company Response

Thank you it means a lot that you would take time out of your day for us.
Spataro Masonry Inc.

JDCcon
JDCcon
1 review New Tecumseth, ON

First Review

10/10

Stone exterior

Sam and his crew are first class in workmanship and attitude
Sam himself is always positive , He is a very easy contractor to work with and he always works with you to make your dreams a reality

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Company Response

Thank you JD for your feedback and yes- we want to help make your home your castle.
Spataro Masonry Inc.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Spataro Masonry Inc.

Spataro Masonry Inc. specializes in custom homes, fireplaces, natural stone walkways and entrances. Servicing Northern and Southern Ontario with over 20 years of experience. Being a third generation mason this specialized artistic trade is embedded in our minds and hearts. Spataro Masonry Inc. is unique because not only do we ...
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