I thought hiring an appliance company would make a fix at my rental property easier and faster. When the washing machine wasn't working I called this company to come out and take a look. They charged me $220 to "unclog a drain" which I am not convinced was clogged. When that didn't fix anything, they took a stab in the dark and told me that that charging me another $400 to "replace a motor" would fix it. When I went over and took a look at it myself, the motor was fine. A simple diagnostic showed that the main board was malfunctioning so just replaced it and it works now. What a waste with this company, but hey, at least they were prompt with answering my calls and taking my money.