They came to my place very late one week night (after 10 pm) because I suspected we had Bed Bugs. They didn’t make me wait which as a busy person I appreciated. Luckily enough they had someone reschedule and I was able to get treated less than 48 hours. I also used their Prep services and cannot express how amazing it was to have all the help. Between the prep help, the fact they didn’t need any chemicals, the 90 gauarantee and the discreet manner they did the treatment (even with my nosy neighbors asking questions) I would not hesitate to recommend them. I have not seen a single Bed Bug in months I wish I never wasted a penny on inefficient and expensive spray treatments.