Not good. A clip that holds the upper shelf of my dishwasher in place broke. I called First Fix and my call was directed (for a fee I'm sure) to Lea Repair. I sent photos of my make, model and serial number, the part ($25 on-line), and the price of the part delivered to my door ($35). I was texted that the fee would be $65 + tax. When Alex arrived, I was told the fee is $240 (minus $65) + $75 for the part + tax. Why wasn't I told this up front? Edgar, the manager, tells me it's on the website somewhere. I ask why I wasn't told, he says everybody does it this way. Really? I've dealt with companies that honestly tell you costs BEFORE coming to your home. I ask, why triple the price for the part? He says, because they back the service for 3 months. Reasonable, but again, why am I not told this up front? It's because Lea Repair would rather have a technician in your kitchen than discuss the real details over the phone. It's a tactic and I don't like it. In the end, I paid the technician $73.45 because I understand the costs involved in visiting a customer. But Lea's service over the phone is bad, even deceitful. No honesty here...and no idea how well the repair would have gone, but I don't care to deal with companies like Lea Repair. The only reason I gave them a "2" instead of "0" is because the technician showed up on time.
Pat Cugliari (Etobicoke)

Do not use this company to fix your appliances. After paying $600 my fridge still doesn’t work and they refuse to fix it after coming back 3 times. I had to fight to get $150 back. Now I without a working fridge which needs replacing and out $450.

The technician came 2 hours after I called the company, he was very professional and told me exactly what’s wrong with my fridge, there was ice build up in my freezer that created a problem with the fridge cooling. He defrosted the freezer and changed the defrost sensor. Thank you Edgar!

My dishwasher did not drain, Alex came and open the drain system to see what is wrong with it. In the end no parts needed and just cleaning the dishwasher solved the problem. I certainly recommend this company, very good people, extremely good service. Thank you!