Friendly and professional. Arrived within the time slot scheduled, and did not leave until issue was resolved which was a dishwasher that wasn't draining. Service was absolutely outstanding, with technician standing by his work by offering to come back unlimited times if the issue was not resolved. Would use for all appliance repairs when the time comes. Thanks so much for your help Alex!
Defective control board - before changing the board, Alex tried to solder but unfortunately, it did not work. He ordered the part and as soon as it arrived, he scheduled an appointment. He arrives on time, fixes the problem, and doesn’t hesitate to explain when we have question. Alex is knowledgeable, works with professionalism and is pleasant. I will definitely keep his number and would recommend him without hesitation.
He knew right away what was wrong he replace the front panel almost 700$ but all worth it Jen Air is a great product
Hello Nicole, we are so happy to hear that you are satisfied with our assistance. Some products may inevitably require costly repairs, but our goal is always to save you money and return your appliance to perfect working order so you don’t have to buy an expensive new unit. We hope our services have solved your issues for a long time to come!
Very professional, clean and polite. He was on time and very courteous. I would recommend his services.
Hello Pajj, thank you for your kind and positive review. We are at your service and want to ensure that our customers are always more than satisfied. Because every repair visit is an opportunity to make a happy customer and provide an exceptional service, we are always grateful for such positive feedback.
Washer was not consistently completing its cycle and water gauge was not functioning as indicated on the panel.
Hello Charlen, thank you for your review and for choosing Appliance Technician to solve your problematic washer issues. We know how much of an inconvenience any malfunctioning appliance can be—let alone a washing machine. That’s why we do our best to resolve your issues in a timely manner so you can put the annoyance behind you. We hope that your washer remains in top-working order for years to come.
The repairman came the next day. He repaired the leak the leak in about an hour. He was very thorough, disconnected all hoses and electrics, resecured all items and checked out repair to ensure it was all working properly. He clearly explained what was wrong and was very careful when moving and flipping the machine.
Hello Stan, thank you for your favorable feedback and for choosing Appliance Technician. We are happy to have served you and do our best to offer any insight that can help you better understand the issue and its solution. No trade secrets here! As guests in your home, taking the utmost care with your appliance is our priority when restoring it to perfect working condition.
The owner came out on a Sunday night and quickly determined what the problem was, and was able to fix it that evening! He had to take it apart, but he diagnosed it correctly and got running within an hour! He is definitely a keeper!! Very professional and polite!
Hello Ceilidh, Thank you for your kind words, we are always here at your service to help you with whatever whenever and do it well because we value customers like you and aim to make your lives easier! Cheers!
Appliance Technician Ltd is an appliance installation and repair company in Ottawa and the surrounding areas that are committed to the highest standards of service, professionalism and customer satisfaction. At the core of our company values is a dedication to the people that rely on us most — our customers.
We provide top-quality repair and installation services for all major home appliances including refrigerators, dishwashers, ovens, dryers and washing machines at a fraction of unit replacement cost. Appliance Technician Ltd. is a fully licensed and insured home appliance repair company in Ottawa and comes equipped with certified training, tools and replacement parts for the benefit of our customers.
AT team members are highly-trained and experienced professionals that take pride in their work. We have access to a wide array of advanced tools and certified replacement parts to diagnose and repair virtually any type of appliance issues.