On Point Plumbing & Gas Ltd

Plumbing
Edmonton AB T5T 6W8
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Plumbing
On Point Plumbing & Gas Ltd
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83%

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Reviews by rating (past 12 months)

Reviews for On Point Plumbing & Gas Ltd

Average customer rating:
10 10 (7 reviews)

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Jordan from Edmonton
Jordan from Edmonton
2 reviews Edmonton, AB
10/10

Fixed two clogs in sinks

Two of our sinks were clogged. They stopped by and augered them out. They also made recommendations to prevent it from happening again. They even cleaned up the work areas.

1 of 1 people found this review helpful.
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Shawn
Shawn
0 reviews Edmonton, AB
10/10

Toilet repair and install

We had a contractor from a big box store installing two toilets. When he realized that one needed a new flange, he siad he couldn’t do it and packed up and left. This was at 2 p.m. on Saturday of a long weekend. Needless to say, we didn’t want to spend the weekend with a hole in the bathroom floor and one less toilet. We called On Point and they said they could be there by 6. They came at 5:30 and were done in less than an hour. Great people, great service! We have found our new go-to team!

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Company Response

Hey Shawn, thank you for your review. We are happy that our technician was able to get you back to a fully functional home.

Amy in Edmonton
Amy in Edmonton
1 review Edmonton, AB
10/10

Annoying leaky faucet - Fixed!

I meant to write this review weeks ago - better late than never!

I'd had a leaky faucet that had been brushed off for MONTHS by my condo building's maintenance team. It was causing so much humidity in my apartment that I came home to firefighters one night because it was so bad it was setting off my smoke alarm and the neighbors were concerned. When I expressed my frustrations about it being ignored, my mom recommended Ryan. I was very pleased with the service I received. He scheduled me in quickly, was punctual, got the job done quickly, and even dealt with an unexpected plumbing emergency while he was here, which was very much appreciated. He even went above and beyond my expectations yet again with his follow up. I definitely know who I'll be giving my business to if I ever need help again. I've also recommended him twice to friends, and will continue to recommend to anyone who asks. Thanks, Ryan!

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Company Response

we are really glad that we were able to help you would y this project. Glad to hear no alarms have gone of since

Kat_man_yeg
Kat_man_yeg
1 review Edmonton, AB
10/10

Installation and Service

Ryan and his team are excellent. They installed a dishwasher, two toilets, a bathroom vanity, water shut off valves on all my sinks, replaced the cartridge in my shower to stop it from leaking and unclogged the kitchen sink which was no easy task given the abuse it had been under! Always professional, friendly and approachable so I know what is happening and great attention to detail! Which includes clean-up after the project is completed: not something I can say about most of the trades I’ve recently had as part of this renovation project! I do not hesitate to refer friends and family to this company for any plumbing needs. Thanks Ryan and Conrad for all the great service.

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Company Response

Thank you katherine for you review, for your condo there was alot of work to be done. We are glad that your experience with us was a great one. See you on your kitchen reno

Lily
Lily
1 review Edmonton, AB
10/10

We have some bad plumbing in our basement that caused a backup. .

Ryan was here in a flash.
He augered the clog clear and showed us the problem. Immediately he was able to tell us what needed to be done in launguage we understood.
He was professional, friendly and knowledgeable. What we really appreciated was the way he explained what needs to be done in the future.
You can be assured we would use this company again in a heart beat.

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Company Response

Glad we were able to get you're home back in order

Jennifer -.
Jennifer -.
1 review Edmonton, AB
10/10

Renovations

For the last two years, Ryan has been our "go to guy" for all of our renovation projects that require a plumber. Whether it be a removing and re-setting a toilet for new bathroom flooring, or a complete new shower installation, Ryan's customer service and workmanship are always 'On Point' ! He's the guy I call in emergency situations (like a backed up dishwasher flooding a clients kitchen on a Friday night before scheduled flooring installation!) and I recommend him to all my clients that are looking for a reputable and reliable plumber.

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Company Response

I am glad that we can continue to work with you, no job is to small for us.

marcanmath in Edmonton
marcanmath in Edmonton
1 review Edmonton, AB

First Review

10/10

Plumbing - Hot water tank and repair leaks

I recently received exceptional service from Ryan. It is rare that you come across a company willing to go above and beyond to ensure customer satisfaction from initial contact right to the installation of our hot water tank, all in the same day! I was very grateful Ryan took the time to explain the best product and also solved a couple of water leaks I had but was unaware of. I am grateful for the excellent customer care with the speedy and same day service. I have found my plumber for life:-)

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Company Response

thank you Marc for your amazing review. Glad that we could be of service to You

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about On Point Plumbing & Gas Ltd

Reliable Plumbing Expertise Your top choice plumber in Edmonton & Area. Whether you need a simple faucet installation or complete sewer line replacement, we offer a wide range of residential and commercial plumbing services to meet your needs. We continually strive to exceed expectations by ensuring that each client receives ...
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