I called to have two toilets repaired (July 2018) and the taps in my sons room were leaking. Brian said it would 225$ to replace the 2 flush valves and fixe the leaky taps. He came when he said he would. He changed the two flush valves and when it came to the taps he told me to go to lowe's to buy parts and he'd comeback to fix them??? So taps were not fixed. The next day one of the toilets started making noise again so I contacted him and his answer was again to go to a store and buy another part and told me I could change it myself easily??
0n December 18th the other toilet he fixed started making the same noise again . I contacted him and he said he'd come by at some point to fix it. He sent a text on January 6th saying he was two streets away and could come by but we weren't home. So my toilets are still making noise, the taps are still leaking and I've yet to hear back from him. I will call someone who actually cares about their work and clients and have them come do the work once and for all. In other words if you want to be told you'll get work done for 225$ and you want someone to spend 20 minutes tinkering around and who sends you to buy parts and change them yourself and finally doesn't do what he said he would do for the agreed price- Brian is your guy
- Company Response
Hello Gratia Malone, we have no recollection of a customer fiting this profile. Can you please call us.