Highbridge Construction/Your Handymen

Kitchen Planning & Renovation
Ottawa ON K1G 0Z1
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Kitchen Planning & Renovation
Highbridge Construction/Your Handymen
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84%

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Reviews by rating (past 12 months)

Reviews for Highbridge Construction/Your Handymen

Average customer rating:
8.9 10 (31 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Kitchen Reno

Emerson and his team transformed my tired, dysfunctional kitchen into my dream vision. There were the initial hiccups as in all renovations but the team handled each obstacle with professionalism and transparency.
Emerson, the project manager, was invested to provide me with quality work and his team were skilled and respectful. I could not be happier with the final results.

Approximate cost of services:
$41,000.00
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Company Response

Thank you for your feedback. Emerson is a great team member and we will be sure to share your comments with him.

Christina in Scarborough
Christina in Scarborough
1 review Ottawa, ON
8/10

Pleased with Primary Ensuite

We hired Highbridge to demo, design and install our primary ensuite. With work scheduled to start right after a December holidays I knew that communication and ordering would be tricky as everyone needs a break from work. I was able to get all the information that I required with respect to dimensions and amount of materials so that I could take advantage of Boxing Week sales. The Team that came to work on our bathroom were respectful, cleaned up and were skilled (while teaching a newer member). Any deficiencies seen (by the workers or us) was rectified. The work is excellent and we are loving the new bathroom.

Approximate cost of services:
$28,000.00
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Hilary
Hilary
0 reviews Ottawa, ON
10/10

Main bathroom renovation

I was referred to HIGHBRIDGE through an online research find.
My experience with them has been really good. Everyone involved in the process have been professional, hospitable and ready to answer my questions and concerns.
This has been my first bathroom renovation and overall it's been a really good experience.

Thank you Michelle, Will and Jeff.

Approximate cost of services:
$16,230.00
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MatthewRT
MatthewRT
0 reviews Ottawa, ON
10/10

Two-story wooden deck

I contracted Highbridge to build a new two-story deck on the front of my house. Over-all the quality of the work was very good. I spoke to the project manager Chrestos and the primary builder Rommel almost daily. They were both friendly and hard working. I always felt like they took pride in their work and wanted to do the best job they could for me.

Approximate cost of services:
$40,000.00
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Company Response

Thank you so much for your feedback. We are very fortunate to have such great team members!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Bathroom renovations

I would call Highbridge first for any other renovations. I would also ask for Michelle to be the Project Manager for future renovations. She is extremely talented and has fantastic design suggestions that will make your renovations become a work of art. We also were very pleased to have Will, our installer. He is a perfectionist at his work. We were very pleased wth the team, Michelle, Will and Jeff who completed our bathroom renovations.

Approximate cost of services:
$15,000.00
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Company Response

Thanks so much, that is great to hear! We are lucky to have a team of very talented individuals.

Private User
Private User
Private User reviews Ottawa, ON
2/10

The Home That Was Not To Be

We first met with Liam from Highbridge back in February 2021 at our newly purchased water view lot in Clarence. He impressed us with his enthusiasm and knowledge and we thought we had found the perfect company to build us our dream home. Unfortunately the rest of the team that we were connected to failed to impress. Our vision of our dream home never came to reality through their designer and we repeatedly spent weeks waiting for feedback that never came. In the end, it was like pulling teeth to get anything accomplished. It put a damper on our plans to build and we have since sold the lot and purchased a pre-built home. We also referred the new lot owner to another builder who is now building their home. I can’t wait to see what they build on that beautiful lot. We are about $11K poorer for our experience with Highbridge but we are glad we didn’t go with them.

Approximate cost of services:
$11,000.00
1 of 1 people found this review helpful.
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Company Response

Hello this is Chantel the Operations Manager. I am investigating this situation as this is unacceptable from our standpoint. I will be reaching out to you to further discuss and hopefully help resolve the issues that arose.

Jeff
Jeff
0 reviews Ottawa, ON
0/10

Electrical work - Outdoor light installation

I had an external light installed on the back of my house that worked for maybe a week so I thought the light was the problem. I bought a new light and got an electrician to install it and there was no power going through. He opened the switch and the white wire was completely disconnected and must have had a very tenuous connection in the first place to have come apart when the wiring was pushed back into the outlet. I paid over 300 dollars for this and am really not happy with the unprofessional installation that was done, even I can tell there is no way for this kind of thing to happen, the white wire was still absolutely straight and was not even twisted under the marette. If I had bothered to have it fixed earlier I would have called HighBridge to have them correct it for free, but with life being busy I did not so I am out 300 bucks as well as the new electrician's visit. The subsequent visit doesn't bother me because it had to be done, what bothers me is the unprofessional job in the first place.

I was supposed to have a call returned to discuss it, but I was never called back, that pretty much told me that my experience was not that important.

Approximate cost of services:
$320.00
1 of 1 people found this review helpful.
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Company Response

Sept 30-It was a pleaseure speaking to you Jeff and we look forward to working together to resolve your concerns.
Chantel

Hello Jeff,
My name is Chantel and I am the Operations Manager. Would you be open to having a discussion with me via phone or email in order to resolve the issue?

Private User
Private User
Private User reviews Mississauga, ON
8/10

Home renovation drywall

Highbridge did a great job on our downstairs ceiling in a 6 year old bungalow in Greely––placing about 1100 sf. of drywall and prepping to paint. They have teams that are well coordinated, in our case by Richard. I would recommend them.

Approximate cost of services:
$4,200.00
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Company Response

Thanks so much for your feedback, we appreciate it!

MichelleF
MichelleF
0 reviews Ottawa, ON
10/10

Full Bathroom renovation project

Full bathroom reno involving pulling out and capping old shower stall, old tub, toilet, replacing floor and wall tiles, install new tub and shower doors, reface cabinets, install lighting, paint. Went almost according to plan; there were some issues with materials not fitting correctly. What I appreciated was that when I voiced my concerns, they kept coming back until I was completely satisfied. I am very happy that Highbridge did not leave me with any unresolved issues pursuant to the bathroom renovation project. That is a very important aspect to me and I have no hesitation to recommend Highbridge or Tuan and his team in the future.

Approximate cost of services:
$16,000.00
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Company Response

Hello Michelle,
We appreciate your feedback and are very pleased that you would recommend us.

Larry
Larry
0 reviews Ottawa, ON
10/10

Repair, restore canopy roof and house framing

In a time of need Highbridge Construction came to repair, restore our house when others said, "No, too busy", or "Not until spring". And many other respectable companies simply did not return my call.
Richard from Highbridge came to survey what needed to be done, he discovered the seriousness the repairs needed. He gave a competitive quote and promised to have the job done. He treated it as an emergency without gouging the customer. Really, how many other companies would have done the same thing.
He sent workers in between already scheduled jobs knowing the dire need to have the repairs completed.
The workers came on time, worked long hours, plus late one Friday. The work was done with efficiency, and thoroughness.
Any questions, or concerns were discussed with quick response. I felt I was treated with respect throughout the whole process.
There were some minor fixes needed which were addressed in timely manner.
I would gladly, highly recommend Highbridge Construction.
Thank you for all you do and all the workers whom I had the pleasure to deal with.
Truly, 5-star service.

Larry Taylor

Approximate cost of services:
$22,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Larry,
Thank you for your feedback. We were certainly glad we were able to help you out and glad everything went well.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Highbridge Construction/Your Handymen

Highbridge is your one stop shop with all the tradespeople you need from design to renovations to full custom builds. Our goal is to ensure that you get your project done right, on time and at the best price.

Our tradespeople have more than 10 years of experience in the industry. They are fully insured and have a personal connection with their clients that helps them get the job done right.

If you have a project around your house you’ve been thinking about, why not contact us to discuss the details and we can provide you with a free estimate. Our service team is available to help you manage that project with quality trades you can trust!

CATEGORIES
Builders, Kitchen Planning & Renovation, Electricians, Architects, Home Additions, and Waterproofing
SERVICES
Carpentry Decks and Fences Drywall and Painting Electrical Flooring Kitchen Remodelling Landscaping and Interlock Bathroom Remodelling Basement Remodelling General Home Repair Services HVAC Plumbing Stonemasonry
SPECIALITIES
Additions Renovations Bathrooms Kitchens Basements
WEBSITE
https://www.highbridgeconstruction.com
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
71
PAYMENT METHOD
E Transfer, Cash, Cheque and Credit Card
LICENSES
Electrical, BCIN, Engineering
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Workmanship and Price Guarantee.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.