Highbridge Construction/Your Handymen

Kitchen Planning & Renovation
Ottawa ON K1G 0Z1
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Kitchen Planning & Renovation
Highbridge Construction/Your Handymen
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85%

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Reviews for Highbridge Construction/Your Handymen

Average customer rating:
8.9 10 (32 reviews)

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Connor87
Connor87
1 review Ottawa, ON
10/10

Entire main floor reno

Highbridge was amazing from start to finish. Their designer helped us decide on the look and function and their engineer made sure it was all soundly constructed. Every one of their contractors was skilled and professional. What made the entire experience even better was they finished early and on budget.

I highly recommend them.

Bill

Approximate cost of services:
$200,000.00
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Private User
Private User
Private User reviews Ottawa, ON
10/10

Kitchen Reno

Emerson and his team transformed my tired, dysfunctional kitchen into my dream vision. There were the initial hiccups as in all renovations but the team handled each obstacle with professionalism and transparency.
Emerson, the project manager, was invested to provide me with quality work and his team were skilled and respectful. I could not be happier with the final results.

Approximate cost of services:
$41,000.00
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Company Response

Thank you for your feedback. Emerson is a great team member and we will be sure to share your comments with him.

Christina in Scarborough
Christina in Scarborough
1 review Ottawa, ON
8/10

Pleased with Primary Ensuite

We hired Highbridge to demo, design and install our primary ensuite. With work scheduled to start right after a December holidays I knew that communication and ordering would be tricky as everyone needs a break from work. I was able to get all the information that I required with respect to dimensions and amount of materials so that I could take advantage of Boxing Week sales. The Team that came to work on our bathroom were respectful, cleaned up and were skilled (while teaching a newer member). Any deficiencies seen (by the workers or us) was rectified. The work is excellent and we are loving the new bathroom.

Approximate cost of services:
$28,000.00
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Hilary
Hilary
0 reviews Ottawa, ON
10/10

Main bathroom renovation

I was referred to HIGHBRIDGE through an online research find.
My experience with them has been really good. Everyone involved in the process have been professional, hospitable and ready to answer my questions and concerns.
This has been my first bathroom renovation and overall it's been a really good experience.

Thank you Michelle, Will and Jeff.

Approximate cost of services:
$16,230.00
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MatthewRT
MatthewRT
0 reviews Ottawa, ON
10/10

Two-story wooden deck

I contracted Highbridge to build a new two-story deck on the front of my house. Over-all the quality of the work was very good. I spoke to the project manager Chrestos and the primary builder Rommel almost daily. They were both friendly and hard working. I always felt like they took pride in their work and wanted to do the best job they could for me.

Approximate cost of services:
$40,000.00
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Company Response

Thank you so much for your feedback. We are very fortunate to have such great team members!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Bathroom renovations

I would call Highbridge first for any other renovations. I would also ask for Michelle to be the Project Manager for future renovations. She is extremely talented and has fantastic design suggestions that will make your renovations become a work of art. We also were very pleased to have Will, our installer. He is a perfectionist at his work. We were very pleased wth the team, Michelle, Will and Jeff who completed our bathroom renovations.

Approximate cost of services:
$15,000.00
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Company Response

Thanks so much, that is great to hear! We are lucky to have a team of very talented individuals.

Private User
Private User
Private User reviews Ottawa, ON
2/10

The Home That Was Not To Be

We first met with Liam from Highbridge back in February 2021 at our newly purchased water view lot in Clarence. He impressed us with his enthusiasm and knowledge and we thought we had found the perfect company to build us our dream home. Unfortunately the rest of the team that we were connected to failed to impress. Our vision of our dream home never came to reality through their designer and we repeatedly spent weeks waiting for feedback that never came. In the end, it was like pulling teeth to get anything accomplished. It put a damper on our plans to build and we have since sold the lot and purchased a pre-built home. We also referred the new lot owner to another builder who is now building their home. I can’t wait to see what they build on that beautiful lot. We are about $11K poorer for our experience with Highbridge but we are glad we didn’t go with them.

Approximate cost of services:
$11,000.00
1 of 1 people found this review helpful.
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Company Response

Hello this is Chantel the Operations Manager. I am investigating this situation as this is unacceptable from our standpoint. I will be reaching out to you to further discuss and hopefully help resolve the issues that arose.

Jeff
Jeff
0 reviews Ottawa, ON
0/10

Electrical work - Outdoor light installation

I had an external light installed on the back of my house that worked for maybe a week so I thought the light was the problem. I bought a new light and got an electrician to install it and there was no power going through. He opened the switch and the white wire was completely disconnected and must have had a very tenuous connection in the first place to have come apart when the wiring was pushed back into the outlet. I paid over 300 dollars for this and am really not happy with the unprofessional installation that was done, even I can tell there is no way for this kind of thing to happen, the white wire was still absolutely straight and was not even twisted under the marette. If I had bothered to have it fixed earlier I would have called HighBridge to have them correct it for free, but with life being busy I did not so I am out 300 bucks as well as the new electrician's visit. The subsequent visit doesn't bother me because it had to be done, what bothers me is the unprofessional job in the first place.

I was supposed to have a call returned to discuss it, but I was never called back, that pretty much told me that my experience was not that important.

Approximate cost of services:
$320.00
1 of 1 people found this review helpful.
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Company Response

Sept 30-It was a pleaseure speaking to you Jeff and we look forward to working together to resolve your concerns.
Chantel

Hello Jeff,
My name is Chantel and I am the Operations Manager. Would you be open to having a discussion with me via phone or email in order to resolve the issue?

Private User
Private User
Private User reviews Mississauga, ON
8/10

Home renovation drywall

Highbridge did a great job on our downstairs ceiling in a 6 year old bungalow in Greely––placing about 1100 sf. of drywall and prepping to paint. They have teams that are well coordinated, in our case by Richard. I would recommend them.

Approximate cost of services:
$4,200.00
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Company Response

Thanks so much for your feedback, we appreciate it!

MichelleF
MichelleF
0 reviews Ottawa, ON
10/10

Full Bathroom renovation project

Full bathroom reno involving pulling out and capping old shower stall, old tub, toilet, replacing floor and wall tiles, install new tub and shower doors, reface cabinets, install lighting, paint. Went almost according to plan; there were some issues with materials not fitting correctly. What I appreciated was that when I voiced my concerns, they kept coming back until I was completely satisfied. I am very happy that Highbridge did not leave me with any unresolved issues pursuant to the bathroom renovation project. That is a very important aspect to me and I have no hesitation to recommend Highbridge or Tuan and his team in the future.

Approximate cost of services:
$16,000.00
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Company Response

Hello Michelle,
We appreciate your feedback and are very pleased that you would recommend us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Highbridge Construction/Your Handymen

Highbridge is your one stop shop with all the tradespeople you need from design to renovations to full custom builds. Our goal is to ensure that you get your project done right, on time and at the best price. Our tradespeople have more than 10 years of experience in the ...
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