Firenza Plumbing & Heating Ltd

Plumbing
Toronto ON M3L 1G5
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HomeStars  >  Plumbing in Oakville  >  Firenza Plumbing & Heating Ltd  >  Leaking pipe
Samantha from North York
Samantha from North York
1 review North York, ON
2/10

Leaking pipe

Plumbing review in North York

PROS: Very friendly service man.
CONS: Firenza was called and did some exploring to find a leak. In the process they knocked off a tap under my sink which promptly started leaking. Great.
Once they found the leak, they turned off the water and left.
They came back 8 days later to fix the leak but did not fix the tap under the sink. They did not let me know what was happening with this until I called them back once again.
They came back yet another day.....finally fixed.

Approximate cost of services:
$500.00
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Company Response

I would like to apologize for your experience with our service. Here at Firenza Plumbing & Heating Ltd, We always stress the importance to our employees to be professional, neat and courteous to all our clients. We also make sure that if there is an issue with any of the work we do, our management team and owner's always follow up to make sure that our clients are happy. Wishing you all the best and hopefully you can give us another try in the future.

Previous versions of this review:

Samantha from North York
Samantha from North York
1 review North York, ON
0/10

Leaking pipe

Plumbing review in North York

Unit below me complained of a leak, Firenza was called and did some exploring to find the leak. In the process they knocked off a tap under my sink which promptly started leaking. Great.
Once they found the leak, they turned off the water and left, stated I had to call them and book an appointment to fix it......ooook.
They came back 8 days later to fix the leak but did not fix the tap under the sink. They did not let me know what was happening with this until I called them back once again.
They came back yet another day.....finally fixed, leak taken care of and I try to take a shower. Shower handle slips when I turn it and I barely get any hot water. Guess I get to call them again.....

Approximate cost of services:
$500.00