PROS: Very friendly service man. CONS: Firenza was called and did some exploring to find a leak. In the process they knocked off a tap under my sink which promptly started leaking. Great. Once they found the leak, they turned off the water and left. They came back 8 days later to fix the leak but did not fix the tap under the sink. They did not let me know what was happening with this until I called them back once again. They came back yet another day.....finally fixed.
- Approximate cost of services:
- $500.00
- Company Response
I would like to apologize for your experience with our service. Here at Firenza Plumbing & Heating Ltd, We always stress the importance to our employees to be professional, neat and courteous to all our clients. We also make sure that if there is an issue with any of the work we do, our management team and owner's always follow up to make sure that our clients are happy. Wishing you all the best and hopefully you can give us another try in the future.