Firenza Plumbing & Heating Ltd

Plumbing
1 Torbarrie Rd Toronto ON M3L 1G5
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Heating & Air Conditioning
Firenza Plumbing & Heating Ltd
Star Score
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64%

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Reviews by rating (past 12 months)

Reviews for Firenza Plumbing & Heating Ltd

Average customer rating:
5.7 10 (37 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Bathroom plumbing and installation and septic tank large property

Firenza came on two seperate occasions one was on a sat 8 am unexpected but delivered swift and friendly and very professional. We needed very skilled contractors so they proved they were amazing and exceeded our expectations ( owner is a developer and knows construction well so expectations were already high). Theyre really exceptional. Thank you Firenza, youre the best! Dianna

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Scott
Scott
1 review Toronto, ON
10/10

Condo Plumbing

Can't say enough good things about James from Firenza!! He came after hours to fix a major plumbing issue we were having in our condo unit. He was friendly, professional and dedicated to making sure the problem was fixed. It was a very complicated problem and we were extremely impressed by his work ethic and determination to make sure the problem was solved and we were happy with the work. We highly recommend James and Firenza.

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Samantha in Whitby
Samantha in Whitby
1 review Whitby, ON
10/10

Kitchen and Bathroom Renovations

We first worked with Firenza on a project in a condo in downtown Toronto as we needed a Plumber quickly and they were frequently onsite, thus very familiar with the building and its processes. We were so impressed with Carmine who came out to complete the work as he is very knowledgeable, efficient, communicates and is excellent with our customers!
Because our experience was excellent from the start, we decided to look at using Firenza for other projects and have been extremely pleased with them. Firenza has been very fair in their pricing, they are very quick to get their quotes to us, the work is completed when they say it will be (and they go above and beyond on the work that they do) and there are no surprises when you get the invoice.
It is obvious that everyone at Firenza from the top of the organization down understands how to provide excellent service and excellent customer service!

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Company Response

Hi Samantha. Thank you for the great review. It is always a pleasure dealing with you. Thank you for hiring our company and we hope to continue working together. Have a wonderful day.

Wayne
Wayne
1 review Toronto, ON
10/10

Repair leaky pipe

The recent cold spell caused a pipe to burst in our house. I called Dave B. and he dispatched one of his plumbers Steve, to come to the house. Steve identified that a pipe behind the drywall had burst. He repaired the pipe and cleaned up after he finished. Steve was competent and courteous. I would not hesitate to recommend Firenza for plumbing and heating issues.

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Company Response

Hi Wayne. I would like to thank you for this great review and rating. I am also happy to hear that Steve did a good job at your home. Thank you!

HomeStars in Toronto
HomeStars in Toronto
1 review Toronto, ON
10/10

all our plumbing/heating/cooling requirements at our home and office

We have utilized the services of Firenza Plumbing/Heating/Cooling for repairs and maintenance of all our home and office equipment over approximately the past 25 years,and have always found their personnel to be courteous and honest,and their workmanship to be of the highest calibre.We would have no hesitation recommending Firenza to everyone to address their plumbing/heating/cooling needs. Thank you. Sincerely,Dr. Sandy and Dayna Shulman.

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Company Response

Dr.Shulman!! Thank you for taking the time from your busy schedule to write this wonderful review. It is always a pleasure to help you with your plumbing, heating and cooling issues. We are always ready to assist you in time of need. Thank you for all you do for us when we are in need of medical attention. You are a great doctor. All the best to you and your family!!

pjordan
pjordan
1 review Toronto, ON
10/10

Kitchen, Bathroom, Laundry

We use Firenza for all our property needs and recommend them to all our unit owners.

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Company Response

Hi Pjordan. We would like to thank you for your review and we appreciate the business and referring our company to your unit owners. We wish you all the best!! Thank You!!

Sindi
Sindi
1 review Toronto, ON
10/10

Service

We have 25 retail stores and Firenza services all of our stores including our Head Office. They are very professional, always available and do a fantastic job. They go above and beyond regular service, I would recommend Firenza to anyone in need. We have used Firenza for over 16 years and will continue to do so.

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Company Response

Hi Sindi. Thank you for your review and rating. We appreciate all the kind words about our company. It is always a pleasure dealing with you and your staff. Wishing you all the best! Thank You!

nshoniker
nshoniker
1 review Toronto, ON
10/10

Plumbing

Firenza has been our subcontractor now for over 20 years...... we've always been impressed with their level of efficiency, professionalism, excellent service and always quick to respond at a moments notice.
We would highly recommend you use Firenza Plumbing

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Company Response

Hi Nathalie. Thank you for the amazing review. We appreciate the feedback from our long time clients. It is always a pleasure dealing with you and others from your company. Thanks again and we wish you and your crew all the best.

Val D.
Val D.
1 review Aurora, ON
10/10

New addition

Started this residential addition in 2016 in order to extend my old house(1959)
Firenza plumbing team was put trough all challenges possible with this particular project starting with new outdoor sewer connection, new water line (increase), new meter install, indoor rough-in and connections for 2 full bathrooms, gourmet kitchen(2sinks,dishwasher,water line for fridge), new water heater and new water softener
After completion we just realize that we need a new AC for the new addition so we called again Firenza Heating and AC
Very impressed with their professionalism and way of approaching my project,for their keen eye to detail and solving any problem that appeared
As a business owner I highly recommend Firenza Plumbing and Heating for any of your projects either residential or commercial
Val Dumitriu

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Company Response

Hi Val. Thank you for the great review. Our company always finds a way to make sure our client is happy with the end result. It is always a pleasure dealing with you. We would like to wish you and your family a very Merry Christmas. All the best!!

Private User
Private User
Private User reviews Toronto, ON
0/10

Condo AC Replacement - Horrific

After a six month install - still have problems, several weeks with one or two AC not working during the summer - wife was told by them to go to neighbours if she was hot, implied that I was trying to defraud the company, being yelled at by both the son and owner after camplaining about their service etc. I'm exhausted with dealing with them. Hopefully, they'll send somebody tomorrow to finally fix the improperly installed thermostat (this is the third time they had to repair/replace thermostats) so I can shut off the heat (it is September).

1 of 1 people found this review helpful.
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Company Response

I would like to apologize for your experience with our service. Here at Firenza Plumbing & Heating Ltd, We always stress the importance to our employees to be professional, neat and courteous to all our clients. We also make sure that if there is an issue with any of the work we do, our management team and owner's always follow up to make sure that our clients are happy. Wishing you all the best and hopefully you can give us another try in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Firenza Plumbing & Heating Ltd

Firenza Plumbing & Heating Ltd is a 24 hour service company and has been in business since 1989. Our staff consists of apprentices and highly qualified licensed plumbers, gas fitters, welders, steam fitters, heating technicians and master plumbers who are also experienced in sprinkler and fire protection. Our company consists of ninety staff including office personnel. All of our plumbers have experience ranging from ten to fifty years. We presently have seventy fully stocked marked trucks on the road, two underground combination units, one water main truck and our warehouse is fully equipped and stocked with material to service any emergency. Our service is prompt and efficient and any emergency will be attended to immediately.
We are qualified in furnace and boiler installation, repairing boilers and pumps, all aspects of plumbing, heating, gas, air conditioning, drains, sprinklers and water-mains. We are also capable of cleaning drains or lines up to 24” in diameter. Our machine will remove grease and other obstructions from sewer, drain and waste lines. Provide high power wash down capabilities for buildings, equipment, vehicles and large tanks, and dispense chemicals, detergents or insecticides. We also provide video inspection for drains of all sizes.

7 day a week 24 hr a day emergency service is available to ensure an immediate response to your plumbing and heating needs.
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Give us a call today to schedule your appointment.

CATEGORIES
Plumbing and Heating & Air Conditioning
SERVICES
Plumbing, Heating, Emergency Services
WEBSITE
http://firenza.ca/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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