Warner Roofing Inc.

Roofing
Aurora ON L4G 3M2
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HomeStars
Roofing
Warner Roofing Inc.
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92%

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Reviews by rating (past 12 months)

Reviews for Warner Roofing Inc.

Average customer rating:
9.9 10 (155 reviews)

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Eric
Eric
1 review Aurora, ON
10/10

I waited a year before writing this to make sure it’s thorough

I have tremendous respect for the online ratings system; its how I selected Warner Roofing and its why I waited nearly a year before writing this, ensuring I have enough data to provide a thorough review. I believe that for something like a new roof, providing a rating after testing the product throughout the different seasons is most helpful.

I unfortunately have experience with many local roofers, small, medium, and large. I say unfortunately because all my experience is with one property. We live in a house with a fancy roof it has many peaks and valleys which are pleasing to the eye but a nightmare when combined with our homes location: on top of a hill which can best be described as being in a wind tunnel.

Over the years, we have had shingles blow off. Sometimes it wasnt so bad; other times it was terrible. We have had leaks in the house more than once which cost us thousands in repairs. I have used a big roofing company so that I would feel safe. They were a little disorganized and it was tough to hold them accountable as they were just too big with too many people. I have used several smaller, cheaper, roofing companies. Most seemed okay, but shingles might blow off the following year in an area that they repaired.

I had skipped using Warner because their repair price was slightly higher than the smaller companies. With hindsight being 20/20, I now realize that was a mistake. I engaged Warner for repairs last spring. Warner turned out to be a large enough company to have the experience and resources to get things done quickly and properly, while being small enough to provide me with a responsive single point of contact.

I was so impressed with Warner that I contracted them to replace our roof. They worked with us to choose the best shingles for our situation. They provided several options, explaining the pros and cons for each. We went with the best single available we paid a premium but it was well worth it as my anxiety when it rains and/or there are high winds has gone away.

Warner was on schedule and professional during the engagement. Sara remained my point of contact and provided me with pictures and updates. She was always available for any questions. We felt very comfortable with our decision to use Warner.

A review is not helpful if it is not thorough. Below are my negative experiences, none of which caused me to lower their five star rating because the overall experience was fantastic.

- a couple of my light fixtures were bent as a result of heavy ropes hanging over the side of the house knocking them. Most were easily fixed; only one took a bit of work. Since I was able to resolve this on my own, I did not mention it to Warner.

- two patio pavers were broken. I dont know how but I suspect this happened when a lot of shingles were dropped on them. I also didnt mention this to Warner and havent bothered to replace them yet as its not that big of a deal.

- a special vent I needed was in back order. I still dont have it installed, but I havent followed up since last fall as I figured there was no point as they cant install it in the winter. I dont hold Warner accountable for back orders, but I want to be thorough. I will reach out to them shortly, now that the snow has melted.

- my air conditioning unit stopped working. This turned out to be the result of Warner covering the unit to protect it, but not telling me to turn off my a/c and not removing the cover in the evening. I called Sara at Warner. She immediately took responsibility and dispatched an HVAC technician the next day. The technician confirmed there was no damage. The unit had shut itself off to protect against overheating. The technician hit a reset button and it turned back on.

- we picked up so many nails after the work was completed. I think this is just part of roofing. Throughout the process, I watched the roofers carefully layout tarps to catch nails and debris, and observed them cleaning the work area each evening when they finished. Once the work was completed, they sent another person to make sure everything was clean, and even the guy that picked up the bin did another inspection and cleaning of the driveway. I dont think its reasonable to expect anything more from a roofing company. Something tells me that their competitors wouldnt make as much of an effort. Despite all of this however, you should still expect to find nails for some time.

As I stated as the beginning of this review, I waited nearly a year to properly test their product/service. We have gone through the fall, the winter, the winter melt, and the spring showers and high winds. We have had no issues whatsoever. I am so pleased. I am also not worried as should we experience any issues, I know Warner will make them right as the work and product is guaranteed.

I highly recommend that while shopping around for a roofer, either for a simple repair or a new roof, that you include Warner as one of your options.

Approximate cost of services:
$40,000.00
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Private User
Private User
Private User reviews Aurora, ON
10/10

Repair and then install new roof

This is a very responsive company. My old roof began to leak and they had a repair man out in 24 hours, and it was fixed.
Two major other companies that do a lot of Aurora roofing business didn't even respond to my query for repair or new roof!
I opted to replace my old roof and the job was completed in 2 days. Crew were very efficient, courteous and helpful.
The new roof looks great and Sara (owner) was always available if there were any issues.
I would highly recommend this company -- they provide great service which seems to be sorely lacking with many businesses today.

Approximate cost of services:
$20,000.00
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Private User
Private User
0 reviews Gormley, ON
10/10

Roof Replacement and Aluminum repairs

Warner Roofing removed 30 year old messy cedar shake shingles, replaced house and pool shed with shingles, a flat roof area and aggravating aluminum repairs. They were a pleasure to deal with, especially Sara who oversaw the project. Everything was finished efficiently, within a competitive budget, on time and with no surprises. i would recommend highly recommend them.

Approximate cost of services:
$44,000.00
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Al
Al
5 reviews Richmond Hill, ON
9/10

Timely and efficient roof repair.

Well executed roofing work from the quotation to the finish. After a full year after installation no surprises. Hopefully won't need them for another 25 years !

Approximate cost of services:
$11,000.00
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Blair Hammond from Newmarket
Blair Hammond from Newmarket
6 reviews Newmarket, ON
10/10

As predicted, the best possible

So many reasons to recommend Warner: a thorough explanation of costs, schedule, quality levels, transferable warrantees, timeliness and professionalism of staff. The only company to use Dow Corning methods and materials for secure and sealed roof; including a vapor barrier. Top quality vents are used. Full protection of house and grounds during work, and a thorough cleanup. You can go cheaper, but you can't go better.

Approximate cost of services:
$10,000.00
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Roy in Toronto
Roy in Toronto
2 reviews Newmarket, ON
10/10

Review update. One year later.

One of the test's of quality is how well the workmanship holds up over time So, its been about a year since I had Warner roofing replace my "cornflake" roofing in the summer of 2021. During the last year, the roof has seen severe snowstorm's, rainstorms and very high wind's that have toppled tree's. Each time I have checked the roof to see if the single's and workmanship have held up. The verdict? Not a single single out of place, corner lifting or anything else that would indicate poor single's or workmanship. I know the word "perfect" is rather overused, but in this case, the word is quite appropriate. Warner roofing is a credit to the industry and represents a model company. Outstanding service, great pricing and a staff that would make any company proud.
Well done!
Roy Romanoski
Newmarket, Ontario
emd2000@rogers.com

Approximate cost of services:
$13.50
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Company Response

Thank you Roy for your kind words! We value our customers and strive to provide excellent customer service. we appreciate that our workmanship did not go unnoticed.

It was an absolute pleasure to work with you Roy!

Lisaland
Lisaland
0 reviews Aurora, ON
10/10

Very Professional and competitive pricing

I highly recommend Warner Roofing. The entire team is professional, polite and very responsive. I was given updates from the moment I signed the original contract until the job was completed. The crew were always on time, and they did a beautiful job. They left my property in pristine condition. They also sent photos of the project progress.
Their quote was actually the lowest that I received and they were by far the most professional to deal with.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for the review Lisaland. Our goal is to keep our customers up-to-date with their projects and answer any questions that they have. This allows for a smooth service!

Private User
Private User
Private User reviews Vaughan, ON
10/10

Roofing Project

Warner Roofing has been professional and reliable, from the time when I asked for a quote, to the time when the project is completed. I'm completely worry-free when they offered to take an extra step to do an emergency fix on my roof after the quote, and on the day when the project was carried out under the meticulous care of the team. The roof is now protected with the top-notch materials. I am very satisfied with Warner Roofing's service!

Approximate cost of services:
$11,000.00
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Company Response

Thank you for the kind review! We strive to provide excellent customer service and workmanship. We hope you enjoy your roof!

Marcia in Toronto
Marcia in Toronto
1 review Aurora, ON
10/10

Very detailed and professional team

I dreaded every wind storm and the storm chasers that we're charging me an arm and a leg to repair my roof each time. Andrew came out to take a look at my roof was able to catch pictures with a drone so I could see the condition of my roof and gave me a great estimate. When I received my estimate I was so impressed with the level of detail in the quote. Every item accounted for. During the process Sara kept in touch with me the entire time it took to finalize the process, explaining each step of the process. They took pictures and videos during the whole process. Once the work was completed I received my warranty certificate with my final invoice as quoted. I was very impressed with that as well because several of our neighbors did their roof around the same time and many complained about the change in final cost vs what was quoted.

Approximate cost of services:
$556,200.00
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Company Response

Thank you so much for this wonderful review Marcia!!!! It's been a pleasure working with you.

Enjoy your day!
Sara & Andrew

Mark in Toronto
Mark in Toronto
1 review Toronto, ON
10/10

Roofing installation

Warner Roofing were incredibly professional. I appreciated their use of technology when conducting the initial assessment of our roof.

They took the time to explain the installation process and followed through impeccably.

For all your roofing needs please contact Warner Roofing.

Approximate cost of services:
$14,000.00
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Company Response

Thank you for the kind words!

It was an absolute pleasure to work with you during your project.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Warner Roofing Inc.

2021 Consumer Choice Award Winner for Best Roofing Company in York Region! 2021 Top Choice Award Winner for Best Roofing Company in Aurora/ Newmarket! 2021 Aurora Chamber of Commerce Young Entrepreneur Award Winner! Know your roof is done right. We’re a family-run roofing company specializing in residential and commercial roof ...
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