Simple 7 Home Solutions

Windows & Doors Installation & Service
London ON N6K 5B7
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26%

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Reviews by rating (past 12 months)

Reviews for Simple 7 Home Solutions

Average customer rating:
3.4 10 (12 reviews)

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Private User
Private User
Private User reviews Milverton, ON
0/10

Terrible experience- NEVER use this Company

Without going into extensive detail, timelines and documentation on how terrible this company was to deal with. I am not surprised their BBB membership was revoked, we ordered in Jan 2018, it took till Oct 2018 to receive the doors, they weren't brand new and definitely not what we ordered- but they had already taken out our front door back in July and didn't have the correct door for so they put some random slab on and screwed it shut!! It was like that for over a month. This is one of many incidents, the excuses from him were endless!!
The job was not correctly, done to my satisfaction and my front door still have drafts and leaks because he pieced together some sort of idea of what I wanted installed. The total of the job was $11,000, we gave him 50% down payment and he asked for another 25% after being there for the first day, then it took 6 weeks to get him back again.
It has taken me this long to review or leave a complaint because this experience was so terrible, so unbelievable and it still makes me sick to stomach in anger and frustration. He fully takes advantage of people’s good nature, doesn't follow through on promises and is an absolute artist at avoiding phone calls and making up the most extravagant excuses known to man!
At one point my basement windows were accidentally shipped up north! and oh.. my correct front door was taken by another contractor from the warehouse. Every time I look at my windows or doors, I remember the summer of Vitali and the hardship he caused myself, my husband, my marriage and the safety of my family! NEVER consider using this company or deal with this man.

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donna in Toronto
donna in Toronto
1 review London, ON
0/10

Windows Installed

DON'T use Simple 7....they are window installers..installed 2 crank out windows but put left window on right and right on left...plus capping too high and can't open one window..this was last july..still trying to get them fixed...I have never heard so many excuses in my life..10 months later still waiting...they have pulled 3 no shows in week. All Vitalie does is give excuses...installer should have caught mistake right away and owner Vitalie
should have too. They keep hiring new installers to fix previous installers mistakes. Save yourself the headache and hire someone else...They are getting some pretty bad reviews...I will have to hire someone else to reverse the windows and recap..Then I am taking him to small claims..The windows do not look astecially pleasing.

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews London, ON
0/10

Took deposit and disappeared

We gave the fifty % deposit to replace our front door. The contractor Vitali made false promises to replace the door. Come up with endless excuses and finally after 6 months I had to ask my deposit refunded, and he continues to make excuses. Finally had to take him to small claims court and he still hasn't refunded. Beleive me, I am not the only one chasing after him for refund. SAVE YOURSELF, STAY AWAY from this contractor.

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Private User
Private User
Private User reviews London, ON
6/10

any one get the windows replaced recently?

just wondering anyone get the windows replaced by them recently? how much it cost? any deposit required? how much is the deposit? are they are on time? are they good

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
0/10

Poor service

Worst business. Save yourself the trouble and just order from Home Depot or dans discount window and doors. This company gives excuse after excuse to delay projects. I do not recommend and I hope those will keep away from these people.

3 of 3 people found this review helpful.
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Go in San Francisco
Go in San Francisco
1 review Brossard, QC
10/10

Very satisfied

We are very happy and yes we would and already recommend to our friends this company.
They have the best windows for the affordable price
We have some other company's to give us code and simple 7 home solutions was the lowest, so that's why we chose them and we are very happy

0 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Markham, ON
10/10

Satisfied customer

I had great service from Simple 7. Communication was great from them if they were running behind on an appointment or install. I would definitely recommend them to friends and family.

0 of 1 people found this review helpful.
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Bob in San Francisco
Bob in San Francisco
1 review Toronto, ON
4/10

Door and window repleacment

The : simple 7 home solutions, did a job for us replacing front door, and window. They have done a job ,and not the best turnaround time , also price , so from our personal experience with this contractor, which is at best neutral, we would not recommend this business .

Review has 2 previous versions
4 of 4 people found this review helpful.
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Private User
Private User
Private User reviews Moncton, NB
1/10

Entry door

Ordered an front entry door was told it would be installed in 6-8 weeks. Going on week 9 with unanswered emails and no idea when instillation will occur. Would not recommend not use again.

1 of 1 people found this review helpful.
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More about Simple 7 Home Solutions

these people are the worst i have seen in this world. My lawyer just sued them through small court. Buyers, just stay away from them otherwise, it will be your nightmare. . . . . . . . . . . .
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