Wazo Furniture

Furniture
Montreal QC H3E 1H4
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Wazo Furniture
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Reviews for Wazo Furniture

Average customer rating:
0.3 10 (4 reviews)

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Simon in Toronto
Simon in Toronto
2 reviews Toronto, ON
0/10

Damaged table

Table damaged after 4 months. Crack goes thru the entire depth of the table, obviously due to wood not having completely dried out and confirmed by company yet this is "outside of warranty". Customer service sends a $5 oil as if this would repair a hole in the table. Owner seems quite active to sell his products yet no response when issues are raised, with evidence!!

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Private User
Private User
Private User reviews Gatineau,
1/10

Damaged chairs

Horrible customer services. I bought 4 Bunny chairs on November 19th, 2018, and we went to pick it up to Montreal showroom on December 8, 2018 and we received a box with ONLY 2 chairs. And they didn’t even warn us about that. When we came home and unpacked the chairs, we notice that one of them is damaged. On January 4th, 2019 we received our remaining 2 chairs and 1 replacement for damaged chair, the driver didn’t call us before delivering and refused to pick up the damaged chair. Even though we received our chairs they were damaged as well in the same places, because of poor packing quality. Wazo furniture customer services offered us replacements for damaged chairs and they have told us they will deliver on the second week of February, unfortunately we received them on the third week of March. There were 2 boxes with 3 chairs, all 3 of them were different size and thinner than the chairs that we already have. So now we have batch of different chairs around our dinning table. We’re not going to bother ourselves by calling them again and asking to change the chairs, it’s not worth it, because we already are tired calling them for the past 3 months. We’re just very upset and won’t order anything from them again. Save your time and money by avoiding Wazo furniture in Montreal.

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Private User
Private User
Private User reviews Montreal,
0/10

kitcehn dining set

terrible companay terrible dishonest polices very misled here Do not purchase from here sales guy blatantly mis sold and then spent weeks trying to fix with terrible customer service. do not purchase from these

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Jaycee in Verdun
Jaycee in Verdun
1 review Montreal,

First Review

0/10

Do NOT buy a Wazo table

Do NOT buy a table from Wazo Montreal! Mine cracked after just two months. It developed a large crack that ran down the middle of the table. Nothing would justify such a crack. Not only that, but they then REFUSED to replace the table. From start to finish, our experience with Wazo was frustrating. First, when we called, they told us that there were no tables left in the showroom so I wrote to arrange some live face-time. They never told us that tables were available. Yet when I called to see when the tables would be out in the showroom, I was told that tables had been out for the last couple of days and the last one had just been sold a few minutes beforehand! So we had to wait again. Then when we finally ordered, they delivered the wrong table legs, and it took 2 (two) weeks for them to replace them. This company offers sub-par customer service and communications, and their refusal to change a table that cracked immediately after purchase is just terribly bad business practice. Do not buy at Wazo!

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