Same as the other review. BEWARE!! Rob did some work for us on our furnace. A few months after he did the furnace work I discovered that he hadn't wired it properly. Unfortunately, before we discovered this he accepted a partial payment for some other other work we wanted done. Nine months later, he still has our money, he hasn't done the work, and I had to fix the furnace wiring myself. He's made many appointments to do the work but always cancels or doesn't show. He fully admits that he's not going to do the work now and told me, "good luck getting warranty work on your furnace if you need it." He comes across as affable and reasonably priced but he's proven himself to be untrustworthy.