Ottawa Water Filters Co

Water Filtration & Purification
Ottawa ON K4A 0H2
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Reviews for Ottawa Water Filters Co

Average customer rating:
9.8 10 (36 reviews)

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Ken in Toronto
Ken in Toronto
1 review Otter Lake,
10/10

Water Softener

Shawn was an excellent individual to deal with. He provided honest service and is a man of his word.
We installed the system with Shawn's coaching over the phone and to date, it has addressed our water issue; just as Shawn had promised. I would certainly recommend anyone looking for a water system to speak with Shawn before investing. Our system requires no maintenance and NO SALT needed.

Approximate cost of services:
$1,800.00
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Billy
Billy
0 reviews Ottawa, ON
10/10

Water treatment system

Bad iron and calcium in pipes. Restricted water flow in hot water tap specifically. I put Shawn through hell to ensure the water system would work before I put out 2k! He rocked my challenge! In and out of the house in 90 minutes! Recommended highly!

Approximate cost of services:
$2,000.00
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Well water solution
Well water solution
0 reviews Peterborough, ON
10/10

Replacement of water purification system

I replaced a $8000 chlorination system, which did not work with an iron filter and have now totally clean water, which I didn't have for 14 years. I am living on a lake and have well water.
I only kept the water softener from the old system and threw out the iron filter, carbon filter, big holding tank and the chlorine pump as recommended by Shawn. I have now more or less no maintenance at all, which I constantly needed the 14 years before, which are for sure another $8000 wasted and now I might have to clean the Clack valve maybe once a year or every two years and this valve is so service friendly that I can do this myself. I am 72 years old and installed the filter all by myself, which with pex tubing is a piece of cake.
I can only recommend Shawn to anybody who has problems with his tap water.

Approximate cost of services:
$2,300.00
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Dave
Dave
1 review Belleville, ON
10/10

Iron and Sulphur Filter

I bought a water softener from Culligan, that was supposed to remove up to 2 ppm of sulphur, about three years ago. The softener worked, but it did not remove the sulphur smell. I researched three different iron and sulphur filters and decided to go with Ottawa Water Filter's unit, because it had many positive reviews about it. After discussing the situation with Shawn he convinced me that his filter would do the job. I live in the Belleville, Ontario area, so I purchased the filter from Shawn and he shipped it to me and gave me excellent instructions to install it. As soon as I installed it Shawn helped me "boot it up". The very next day the iron taste in the water and the sulphur smell had totally disappeared. After four days it is still working great and I couldn't be happier. I would gladly recommend this filter, and Shawn, to anyone with an iron and sulphur problem in their well water.

Approximate cost of services:
$2,000.00
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Mike in Mississauga
Mike in Mississauga
1 review , ON
10/10

Honesty & Integrity

I reached out to Shawn for a second opinion after being told by a vendor that our filtration system needs a costly upgrade. Shawn called back in no time and after a few questions and photos, told us there was no urgency in upgrading and that our current system was working just fine. It’s so nice to deal with someone focused on client satisfaction instead of strictly sales. I will definitely be recommending this company to everyone I know.

Approximate cost of services:
$0.00
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Marc-Andre Bergevin
Marc-Andre Bergevin
1 review Ottawa, ON
10/10

Excellent Service and products

My water was hard and have a high Iron content. This system (HIM) has resolved all of these and I love that it self regenerates, which means never having to buy filters or even replacing the resin inside the filtration tank.
I just have to add a bit of salt periodically and the rest is automated. Hassle and worry free.

Shawn asked me if I was good with tool and I said yes so he coached me through the installation over the phone and it was easy and I saved a lot of money!
I highly recommend that system and his services! Shawn is very honest and won’t try to make extra money. He will only sell you what you need. I saved around $2000 with him compare to the other companies that I asked for a quote!

Approximate cost of services:
$2,300.00
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max in Sunderland
max in Sunderland
3 reviews Ottawa, ON
10/10

Customer Service

I had my water system installed 3 years ago by Ottawa Water Filters Co and we have been very pleased with it ever since.
I just recently called Shawn to ask him a couple of questions about my water softening system that were of concern to me. He promptly called me back and was able to provide the answers to my queries.
I appreciate a company that not only provides you a great product but more importantly gives excellent customer service!
Thank You Shawn , Max in Wakefield Quebec

Approximate cost of services:
$0.00
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Arash
Arash
0 reviews Ottawa, ON
10/10

Water System

Shawn had been referred to by a family member who had great experience with him. We purchased a home in Richmond where we had sulphur in our water and the smell that came along with it. We contacted Shawn and he was really knowledgeable and took his time to answer us all of our questions. The filtration system arrived as on the date he mentioned and we couldn’t be happier with the service. He also followed up after the installation which is a bonus.

Approximate cost of services:
$1,500.00
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David Maxwell
David Maxwell
1 review Bridgewater, NS
10/10

HIM system water softener

I am on a well with a high iron content, particularly the soluble iron which causes rust stains when it oxidizes in air. We had a standard ion exchange water softener, but this was ineffective in removing the excess iron. We installed one of Iron&Sulfur Filter’s HIM systems a year ago, and we are delighted to report that this unit has performed flawlessly, removing all traces of iron from the water, and running with no problems. We purchased the unit for delivery to the Maritimes, and found shipping costs remarkably reasonable. We were easily able to install the unit ourselves, using only simple DIY plumbing skills, following which Shawn walked us through the set-up procedures with impressive personal attention. When the initial set-up proved to be inadequate to remove the increased iron content in the water which occurred in the Spring, Shawn immediately responded with direction which solved the problem. Altogether, a very superior product, with outstanding personal product support by the company.

Approximate cost of services:
$2,000.00
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Private User
Private User
Private User reviews Vankleek Hill, ON
10/10

Great system. Great service. Great results.

My water was hard, sulfuric, highly mineralized and lots of sediment. This system has resolved all of these and I love that it self regenerates, which means never having to buy filters or even replacing the resin inside the filtration tank.
All is automated except for having to add salt periodically. Hassle and worry free.
Being a "Do it yourself-er", Shawn coached me through the installation and it was easy!
I highly recommend!

Approximate cost of services:
$4,000.00
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