Ottawa Water Filters Co

Water Filtration & Purification
Ottawa ON K4A 0H2
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93%

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Reviews for Ottawa Water Filters Co

Average customer rating:
9.6 10 (23 reviews)

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Dave
Dave
1 review Belleville, ON
10/10

Iron and Sulphur Filter

I bought a water softener from Culligan, that was supposed to remove up to 2 ppm of sulphur, about three years ago. The softener worked, but it did not remove the sulphur smell. I researched three different iron and sulphur filters and decided to go with Ottawa Water Filter's unit, because it had many positive reviews about it. After discussing the situation with Shawn he convinced me that his filter would do the job. I live in the Belleville, Ontario area, so I purchased the filter from Shawn and he shipped it to me and gave me excellent instructions to install it. As soon as I installed it Shawn helped me "boot it up". The very next day the iron taste in the water and the sulphur smell had totally disappeared. After four days it is still working great and I couldn't be happier. I would gladly recommend this filter, and Shawn, to anyone with an iron and sulphur problem in their well water.

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Mike in Mississauga
Mike in Mississauga
1 review , ON
10/10

Honesty & Integrity

I reached out to Shawn for a second opinion after being told by a vendor that our filtration system needs a costly upgrade. Shawn called back in no time and after a few questions and photos, told us there was no urgency in upgrading and that our current system was working just fine. It’s so nice to deal with someone focused on client satisfaction instead of strictly sales. I will definitely be recommending this company to everyone I know.

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Marc-Andre Bergevin
Marc-Andre Bergevin
1 review Ottawa, ON
10/10

Excellent Service and products

My water was hard and have a high Iron content. This system (HIM) has resolved all of these and I love that it self regenerates, which means never having to buy filters or even replacing the resin inside the filtration tank.
I just have to add a bit of salt periodically and the rest is automated. Hassle and worry free.

Shawn asked me if I was good with tool and I said yes so he coached me through the installation over the phone and it was easy and I saved a lot of money!
I highly recommend that system and his services! Shawn is very honest and won’t try to make extra money. He will only sell you what you need. I saved around $2000 with him compare to the other companies that I asked for a quote!

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max in Sunderland
max in Sunderland
2 reviews Ottawa, ON
10/10

Customer Service

I had my water system installed 3 years ago by Ottawa Water Filters Co and we have been very pleased with it ever since.
I just recently called Shawn to ask him a couple of questions about my water softening system that were of concern to me. He promptly called me back and was able to provide the answers to my queries.
I appreciate a company that not only provides you a great product but more importantly gives excellent customer service!
Thank You Shawn , Max in Wakefield Quebec

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Arash
Arash
0 reviews Ottawa, ON
10/10

Water System

Shawn had been referred to by a family member who had great experience with him. We purchased a home in Richmond where we had sulphur in our water and the smell that came along with it. We contacted Shawn and he was really knowledgeable and took his time to answer us all of our questions. The filtration system arrived as on the date he mentioned and we couldn’t be happier with the service. He also followed up after the installation which is a bonus.

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David Maxwell
David Maxwell
1 review Bridgewater, NS
10/10

HIM system water softener

I am on a well with a high iron content, particularly the soluble iron which causes rust stains when it oxidizes in air. We had a standard ion exchange water softener, but this was ineffective in removing the excess iron. We installed one of Iron&Sulfur Filter’s HIM systems a year ago, and we are delighted to report that this unit has performed flawlessly, removing all traces of iron from the water, and running with no problems. We purchased the unit for delivery to the Maritimes, and found shipping costs remarkably reasonable. We were easily able to install the unit ourselves, using only simple DIY plumbing skills, following which Shawn walked us through the set-up procedures with impressive personal attention. When the initial set-up proved to be inadequate to remove the increased iron content in the water which occurred in the Spring, Shawn immediately responded with direction which solved the problem. Altogether, a very superior product, with outstanding personal product support by the company.

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Private User
Private User
Private User reviews Vankleek Hill, ON
10/10

Great system. Great service. Great results.

My water was hard, sulfuric, highly mineralized and lots of sediment. This system has resolved all of these and I love that it self regenerates, which means never having to buy filters or even replacing the resin inside the filtration tank.
All is automated except for having to add salt periodically. Hassle and worry free.
Being a "Do it yourself-er", Shawn coached me through the installation and it was easy!
I highly recommend!

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Beth
Beth
0 reviews Kinburn, ON
10/10

Awesome Job! Efficient and Cost Effective

Shawn did a fabulous job for my home's sulfur/iron filter and water softener installation. Shawn was punctual, courteous, attention to detail and knowledgeable. It's starting to work within hours! I am very happy to have found the best water consultant and highly recommend Ottawa Water Filters Co for your water needs.

PS: My neighbor Vito has their sulfur/iron filter that was installed in 2012. It was set and forget with absolutely no issues for almost 10 years. When Shawn was in the neighborhood, he didn't mind showing Vito how to clean the filter inside to assure continued great performance. Thank you!

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Barryvale Condos Calabogie
Barryvale Condos Calabogie
0 reviews Cobden, ON
10/10

Service

Our filtration unit was purchased a couple of years ago before I became president of our small condo. I am the least technical person alive and our water system died. The trouble shooting from this company over the phone is second to none. By sending photos of other equipment, a few phone calls and we were able to get our water system back on line. I cannot recommend this company enough.
Thank you Shawn

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Greg in Val-des-Monts
Greg in Val-des-Monts
0 reviews Ottawa, ON
10/10

Sulphur & Iron filter - great service!

Just installed the filter last week, no surprises and it seems to works! Shawn talked me through the installation and with a few minor glitches on my part, it does what it's supposed to do. Very happy with the results.

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