End Of The Roll Mississauga

Carpet & Rug Retailers
Mississauga ON L5K 2L8
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Carpet & Rug Retailers
End Of The Roll Mississauga
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Reviews for End Of The Roll Mississauga

Average customer rating:
9.8 10 (101 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
2/10

A really bad experience

After finishing our renovation, 2 closed boxes of engineered wood flooring were not used.
As per previous experiences with other retailers who received the un-used material and reimburse the cost.
We ask the same to End of the Roll in Mississauga and the refused to accept the material back and do the reimbursement of the 2 boxes.
Now we have in our Garage these boxes.
Please make sure you get a written note that they will received back any un-used material or go to a better retailer would be our advise

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Company Response

Mrs and Mr Diego Rodriguez,

We have reviewed your feedback and have spoken twice about it since yesterday with you. Being a special order for engineered wood made by you in April, we first time received your call after 3 months yesterday. You liked the floor but now as you are left with 2 extra boxes after the installation, this demand arose.

We reiterate that we are unable to support your request of returning the boxes due to this being a special order of specific quantity requested for you, arranged for installation by your own contracted installers. This is not an in stock item at our store and was especially ordered for you, so we do not have an option to return it.

Would appreciate your understanding and support towards small local businesses, especially during these difficult times.

Still we would be courteous to connect again.

Thank you.

Carolyn in Mississauga
Carolyn in Mississauga
2 reviews Mississauga, ON
10/10

Vinyl Sheet Flooring - Bathroom

Sent an email query via EoR Miss West website requesting a specific vinyl flooring sheet product. Response within an hour offering five alternates with colour pictures. Very attentive no helpful. Product ordered and picked up next day with quarter round. Exceptional customer service - timely, professional, costs reasonable and as provided in estimate. Support LOCAL! Many thanks ...

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Company Response

Thank you so much for the wonderful words of appreciation.

It's words like yours which makes us strive to do more and more every for our clients.

We really appreciate you taking the time and supporting a local business like ours.

Looking forward to welcoming you back at the store soon again.

Warm Regards,

Management Team
End of the Roll - Mississauga West

Liliana in Toronto
Liliana in Toronto
0 reviews Toronto, ON
10/10

Just perfect

A store with a wide variety of products and the most amazing customer service experience.

I dealt with Georgia Drake the best adviser and sales rep that I very dealt with. And I write this knowing that I am a difficult customer. She is very knowledgeable, patient and accommodating.

I bought carpet for an entire condo and engineered laminate for another condo. Best products at the most competitive price.

Thank you Georgia!

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Company Response

Thank you for your valuable feedback !

Looking forward to welcoming you back soon.

Warm Regards,

Management Team
End of the Roll - Mississauga

Melina
Melina
2 reviews Mississauga, ON
10/10

Excellent Service

The customer service I received from this location was amazing! Kshitij Malik was so helpful and went above and beyond to accommodate my needs. I ordered Vinyl plank flooring and he not only found the amount I needed, he picked it up from another location and stored it for me until I was ready to pick it up. I highly recommend End of the Roll for all of your flooring needs.

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Company Response

Thank you very much for the kind of appreciation.

It's all about wonderful experiences while shopping. We are happy you had a good one !

We really appreciate you taking the time and providing your feedback.

Looking forward to welcoming you back at the store soon soon again.

Warm Regards,

Management Team
End of the Roll - Mississauga, 2273 Dundas Street West, Unit # 10, Mississauga - L5K 2L8, Phone - +1.905.820.7655 mississaugawest@endoftheroll.com http://eormississauga.homestars.com/

Caroline in Toronto
Caroline in Toronto
0 reviews Mississauga, ON
10/10

Living Room Carpet

We are very happy with the quality and price of our living room carpet.
The staff are very friendly and helpful and they have a huge selection of carpets and flooring.
We would highly recommend this store.
Thank you we are very happy with our new carpet!

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Company Response

Thank you very much for such kind words of appreciation.

We pride in our customer service and also the quality of products with competitive pricing. We are happy you enjoyed the flooring experience with us.

Looking forward to welcoming you back at the store soon again.

Warm Regards,

Management Team
End of the Roll - Mississauga, 2273 Dundas Street West, Unit # 10, Mississauga - L5K 2L8, Phone - +1.905.820.7655 mississaugawest@endoftheroll.com http://eormississauga.homestars.com/

Jim F
Jim F
1 review Mississauga, ON
10/10

1 week and job complete

Went to End of Roll Mississauga West location for replacement carpet for our office. Kshitij Malik listened to our needs, provided options and drove to our office to measure. We agreed on price and with product on-hand the removal of old carpet and install of new was completed in less than a week.
Came to End of Roll Mississauga West for the price, but will return for the quality service.

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Company Response

Thank you very much for such kind words of appreciation Jim !

It's our motto, do the best we can for all our clients. We are glad we could live up to it. Also must say it was a pleasure dealing with you.

Looking forward to welcoming you back at the store soon again.

Warm Regards,

Management Team
End of the Roll - Mississauga, 2273 Dundas Street West, Unit # 10, Mississauga - L5K 2L8, Phone - +1.905.820.7655 mississaugawest@endoftheroll.com http://eormississauga.homestars.com/

Private User
Private User
0 reviews Toronto, ON
10/10

Bedroom and Stairs

I am very happy and pleased with the company. They did a wonderful job. I love the color and feel of the carpet it is so beautiful and fresh and comfortable. It is very reasonable price. I will always go back again.
Thank you so much.

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Company Response

Thank you very much for the wonderful words of appreciation.

It's always our endeavour to create wonderful experiences for all our clients. We are happy we could do the same yet again.

Looking forward to welcoming you back at the store soon again.

Warm Regards,

Management Team
End of the Roll - Mississauga, 2273 Dundas Street West, Unit # 10, Mississauga - L5K 2L8, Phone - +1.905.820.7655 mississaugawest@endoftheroll.com http://eormississauga.homestars.com/

George in Mississauga
George in Mississauga
2 reviews Mississauga, ON
9/10

Laminating flooring and carpeting stairway

We had laminating flooring installed in our family room/hallway and stairs carpeted. We were very pleased with the work that was completed, the floors/hallway/carpet installed looks great and the quality of the products installed is more than we expected. We had one minor issue with the hallway installations and I contacted Amod to discuss the issue. The next day, he had his installer come back and they fixed the issue. Excellent customer service!

George

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Company Response

Thank you very much for the wonderful words of appreciation.

It was our pleasure flooring you and your home.

Looking forward to welcoming you back at the store soon again.

Warm Regards,

Management Team
End of the Roll - Mississauga, 2273 Dundas Street West, Unit # 10, Mississauga - L5K 2L8, Phone - +1.905.820.7655 mississaugawest@endoftheroll.com http://eormississauga.homestars.com/

anthony a.
anthony a.
1 review Oakville, ON
10/10

Outdoor Area Rug

Mr. Malik was professional, informed , and prompt in his attention to service.
Delivered area rugs on the same day.
Location was clean and organized.
Selection was ample.
Would definitely recommend this company and its products.

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Company Response

Thank you very much for such kind words of appreciation Mr Anthony !

It was indeed our pleasure serving you.

Looking forward to welcoming you back soon.

Warm Regards,

Management Team
End of the Roll - Mississauga,
2273 Dundas Street West, Unit # 10, Mississauga - L5K 2L8, Phone - +1.905.820.7655 mississaugawest@endoftheroll.com http://eormississauga.homestars.com/

Private User
Private User
Private User reviews Mississauga, ON
10/10

Overwhelmed with choices!!

Went to buy 5’X8’ rug for my living room. Was lost with options available. Price was very competitive.
Kudos to the staff for their professionalism and the way the store is organized. Was very easy to look around and touch and feel the items.

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Company Response

Thank you very much for your kind words of appreciation.

It’s always a pleasure ensuring our clients find the best to choose from, at the best pricing and with a smile. We are happy we could provide you with all of these.

Looking forward to welcoming you back at the store soon again.

Warm Regards,

Management Team
End of the Roll - Mississauga,
2273 Dundas Street West, Unit # 10, Mississauga - L5K 2L8, Phone - +1.905.820.7655 mississaugawest@endoftheroll.com http://eormississauga.homestars.com/

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about End Of The Roll Mississauga

ABOUT END OF THE ROLL MISSISSAUGA STORE

Our spacious flooring store proudly serves the community in Mississauga West. We offer excellent brand names in flooring for hardwood, cork flooring, area rugs, laminate, vinyl, or carpet - and a showroom full of flooring inventory.

We Know Flooring
The Store opened in 2009 and the team is extremely experienced when it comes to flooring solutions. “Our priority is to do everything to ensure complete customer satisfaction. We even offer a free 'Shop at Home' service and are happy to go our of our way from the beginning to the end of your flooring project," says the owners. The team members include Flooring Advisors Zubair Rashid and Brett Adams, Warehouse Associate Vicky Mander, Owners and Managers Shitij Malik and Mukesh Narula. They all work hard and are committed to finding fantastic deals on new and timeless products, and offer customers the best flooring at low prices.

Huge Floor Selection, Low Prices
We have a comprehensive selection of brand name flooring already in stock, and you can find a list of some of our brands here. To get some ideas, have a look at our online room scenes, and bring your favourites to the store so we can show you some floor options. Remember, what you'll find online is not necessarily complete, and there is way more to choose from in store. We also offer monthly promotions and the clearance items that change regularly, so you can always find a great deal to take home today. To read up on different flooring topics, check out our Flooring Guide.

Flooring for Every Budget
Try our handy cost calculator. We are happy to provide storage as well, if you take advantage of a discount but need to wait a few weeks for flooring installation. Click here for measuring tips, design tips, and useful questions to consider.

You Are Invited
Our friendly staff in Mississauga West will be happy to service all of your flooring needs. Whether you are looking for hardwood, cork flooring, area rugs, laminate, vinyl, or carpet, we're sure to have something in stock that will suit your needs and meet your budget. Drop by for a browse and see why we are known as Canada's Flooring Leader. End Of The Roll is proud to be locally owned and operated.

Flooring for every room in your home: kitchen, bedroom, bathroom, living room, dining room, basement, den, gym, hallways, stairs and more. Hardwood, Laminate, Luxury Vinyl Tile & Plank, Carpet, Area Rugs, Tiles, Vinyl, Cork Flooring, and more!

Some of the brands offered: Beulieu, BSL Flooring, Citak Rugs, Carpenter, Congoleum, Daltile, Floors at Work, Kraus, Mohawk, Next Rugs, Shaw, Stainmaster, Sunshine Rugs, Taiga,Tarkett, Torlys, Utile Carpet Tiles

CATEGORIES
Carpet & Rug Retailers, Carpet Installers, Floor Retailers, and Floor Laying & Refinishing
PRODUCTS
Hardwood, Engineered Hardwood, Vinyl, Laminate, Area Rugs, Cork, Luxury Vinyl Plank and Tile
SERVICES
Products and Installation Experts - Hardwood, Engineered Wood, Laminate, Luxury Vinyl Tile & Plank, Carpet, Area Rugs, Tiles, Vinyl, Cork Flooring, and more!
BRANDS
Some of the brands offered: Beulieu, BSL Flooring, Citak Rugs, Carpenter, Congoleum, Daltile, Floors at Work, Kraus, Mohawk, Next Rugs, Shaw, Stainmaster, Sunshine Rugs, Taiga, Tarkett, Torlys, Utile Carpet Tiles, Stevens Omni, AFG Rugs
WEBSITE
http://endoftheroll.com/locations/ontario/mississauga-west/
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Visa, MasterCard, American Express, Interac
WRITTEN CONTRACT
Yes
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