Classic Tile & Stone

Tile & Stone Contractors
Ottawa ON K1B 3V2
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5%

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Reviews for Classic Tile & Stone

Average customer rating:
0 10 (2 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
0/10

If you cancel they wont even notice

There's many places that do this work now without driving you insane making you call 20 times and somehow you think they will improve. They shouldve not taken the estimate , they didnt need my money. Simply its not a professional outfit. Staff you speak to dont get info they need.and customer service suffers. I advised someone to see the lovely granite slabs , a designer and now she wont speak to me. They wasted 3 weeks of her time too! ,did zero. when she thought tiles were coming. Watch out for the guy with palindrome name. Youve been warned.

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Natalie in Ottawa
Natalie in Ottawa
1 review Ottawa, ON

First Review

0/10

Granite kitchen counters & sink install

The installers arrived the first time almost 5 hours after they said they would (and not a 4 hour window - "we'll be there at 8am"). They did not have the complete sink the first time. They were rushing the first time they visited and left glue residue on the sink AND installed the sink crooked. Then they were an hour late the second time they came back to fix the problems with the sink. The one guy on the second visit who had been on the first visit spent the whole time sulking like a 5 year old. The bowls they delivered after the fact which our plumber installed were not actually for our sink we purchased which means that the strainers don't work. If they provided reasonable customer service rather than sending the same incorrect parts over and over again and then adopting a "take it or leave it" approach and would just refund us the small amount we are requesting we would be happy. I would never recommend this company to anyone I know.

1 of 1 people found this review helpful.
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