It is my pleasure to provide a review for Verona Tile. We recently had a kitchen renovation done and one of the last items from our long to-do list was to install the backsplash. I found Verona here on Home Stars, read the reviews and decided to contact the owner, Giulio Martino. I received a call back the same day. Giulio was pleasant, respectful and professional. He was able to give me a quote on the phone with some detail I provided as to square footage, type of tile to be installed and a description of the area as well as sending him pictures of the area to be covered. Giulio was able to come and complete the work within the same week. He and I made all the arrangements; he gave me a time of arrival; he estimated the time the job would take and kept in touch with me while the work was in progress by sending me pictures. All arrangements worked out as planned due to Giulio's punctuality and delivery of what he promised. This made it easy to coordinate since I had to make other arrangements for home access since I would be at work. Giulio completed the job in one day, paid special attention to detail, was meticulous about the installation and sent me pictures once it was completed. This was so very thoughtful and helpful to me and Giulio was able to put my mind at ease following some previous complications in the process of the renovation with other aspects of the renovation. I truly appreciated the time Giulio took to look after what would seem to be minor details and for this, I am truly appreciative. Renovations are already complicated enough with so much to coordinate and so many people involved. One last important point. I called Giulio again last week as I had noticed cracking at the base of the backsplash where the tile meets the counter top. (apparently this is normal). Giulio came the following day and applied the appropriate silicone beads. Again, the work is neat, clean and attention to detail was provided. I would highly recommend Verona Tile for any tiling work you need to do. You can rest easy, knowing the Giulio is taking good care of you. His cost is reasonable too. Giulio, please keep up the great work you do. We need more tradespeople who are reliable, responsible and are committed to a standard of excellence and professionalism. Thank you!