We recently had our bathroom completely renovated by Home Reno Direct. All we can say is “Wow”, what a fantastic job! We would highly recommend them, definitely a 11 out of 10.
Our journey began with Amer Home Reno Direct’s Design Consultant, who did an on-site visit to our home to determine our needs, listen to our vision, take some measurements and pictures of the area. Within less than a week we were invited to their Mississauga show room to review Amer’s recommendations through drawings including a 3-D design showing our current bathroom and his future concept. Amer captured our vision to the tee and we booked a follow-up appointment to pick out the finishes (tiles, colour, faucets, etc.) with their Interior Designer.
Annabella, Home Reno Direct, Interior Designer was a big help. Thanks for your suggestions, especially the darker tile colour for our shower niche, additional pot light and the towel cabinet finish being the opposite colour/finish than the vanity. Love it!
Construction began 4 weeks later, and we were greeted by Tony, the On-Site Supervisor for the trades. Tony regularly followed up with his team, would help them when required and listened to our questions or concerns, always providing us with a solution. Thanks Tony for your many suggestions, especially suggesting that we centre the shower basin in the room and not tiling the edging. Well done! Peter (Project Manager), you have an incredible guy here.
Other team members that went over and above, Bobby, their driver who dropped off materials/fixtures for the job. Thanks for pointing out items that we should secure in our home because they were fragile (bathroom mirror, marble slabs, toilet seat, etc.) rather than leave them in our garage with the general trade materials.
Carlos, General Trade who took the time to put up vapour barriers throughout our house, tarps to walk on to keep the dust and dirt down to a minimum. This was especially needed for the demolition of the old bathroom, excavation of our sewer lines within the floor (basement bathroom) and the framing and drywalling. Thanks for taking the time and cleaning up the job site, even vacuuming at the end of each work day!
Hats off to Loui the Electrician, Ilie the Plumber the reset our sewer lines (thanks for working your weekend), Danny the Drywaller, Mario the painter, Hussein the Tiler (thanks for your suggestions on placement/angle and big thanks for working your first Sunday, much appreciated), Vince, Plumber #2 to set the toilet and faucets and finally Rob and Cory, General Trade or the detail guys as I called them. They came in to do paint touch ups, install trim/paint it and general clean up before handing the bathroom back to us. They did an terrific job, with a super eye for detail. Especially impressed with Rob who decided to replace my old bathroom door, rather than spend hours trying to salvage the old door. Definitely entrepreneur material.
And behind the scenes, Helen, in Finance who keeps our payments on track, lol, and uses a great App called Buildertrend so you can see what balance is outstanding at any given time.
Finally, when you think the journey is over Anita reaches out, the Production Coordinator to let us know that everything is under warranty and to reach out to her should any issues arise.
Sixteen highly skilled individuals, from start to finish. Thanks everyone!!
- Company Response
Thank you for the WOW review, you did your homework and were quite knowledgeable about the process which made a big difference. I am glad the renovations turned out the way you imagined it.
We truly appreciate your business, and we're grateful for the trust you've placed in us. We hope to have the pleasure of doing business with you for many years to come.
Thank you very much.