Consumer’s Choice Home Reno

General Contractors
445 Finchdene Square Toronto ON M2M 1M2
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Consumer’s Choice Home Reno
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64%

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Reviews by rating (past 12 months)

Reviews for Consumer’s Choice Home Reno

Average customer rating:
6.8 10 (6 reviews)

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Christina in North York
Christina in North York
1 review Toronto, ON
10/10

Bathroom renovation

We are very pleased with our bathroom renovation. Jordan and his team were wonderful; they made the whole experience very seamless! We also appreciate Jordan’s advice on certain features and he was very patient and answered all our questions. Jordan and his team exceeded our expectations. Thank you Consumer’s Choice Home Reno, Christina

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0/10

New roof

Paid for an upgraded roof shingle in Aug 2014 with wind rating of 120km. May 4 2018 wind storm with a max wind speed of 87km in my city blew off a big section of shingles and guess what JORDAN IS DOING NOTHING HE REFUSES TO TAKE ANY RESPONSIBLITY, REFUSES TO ANSWER QUESTIONS AN HUNG UP ON ME. HE JUST DOESN'T WANT TO ABSORB THE COST TO FIX IT. DO NOT GET ANYTHING FROM THIS COMPANY. ZERO CUSTOMER SERVICE.

Denise in Brampton

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Company Response

Thank you for your review and we do understand your frustration although you failed to mention you were swearing at Jordan on the phone when he suggested a minimum service charge just to cover the cost of the service call, our contracts state 1 year warranty on installation and the roof was installed in 2014 and we also came back 2 weeks later to fix the problem with the soffit as racoons caused damage to them....and perhaps caused damage to the shingles later on, and adding to that, we experienced an unusually extreme windstorm so that too would attribute to the loss of shingles as did a large portion of the G.T.A. Again, we are prepared to service the roof at a minimal charge to cover the costs if Mrs. Appleton chooses not to go through her insurance company. We pride our Company on good workmanship and hope we can resolve this matter amicably.

Mohamed Yussuf in Brampton
Mohamed Yussuf in Brampton
1 review Brampton, ON
10/10

Kitchen Renovation

I hired Consumer Choice Home Reno for my Kitchen Renovation. Jordan was very helpful in showing me the various options on what could be done. The workers were great and are fully experience in what they are doing. They addressed all our concerns and completed our renovation way beyond our satisfaction. If you're looking a company to get your home renovation done I would highly recommend Consumers Choice Home Reno. Thank you for a job well done.

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John + Kayla  in Toronto
John + Kayla in Toronto
1 review Toronto, ON
10/10

Kitchen Renovation

I hired consumers choice home reno to do my kitchen and they were fantastic! the salesman Jordan was very easy going and showed me different options when quaoting the job. the workers were great. very clean and finished quickly! highly recomended.

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Private User
Private User
Private User reviews Oshawa, ON
10/10

Doors & Windows

Professionally installed & nicely finished trim work. Worked with a flawed wall to ensure the window was properly trimmed, used flashing around patio door which home builders do not (they use excess caulk) - beautiful front door, patio slider & master bedroom window. Would highly recommend. Good service, committed staff - no contractors.

0 of 1 people found this review helpful.
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Mark in Toronto
Mark in Toronto
1 review Toronto, ON

First Review

1/10

Poor workmanship

We had Consumer's Choice redo bathrooms, install new floors, update trim, paint, and build a fireplace mantle. Everything looks OK at first glance, but when you give it a closer look you see evidence of slapdash work, like tiles that aren't level or cut to the same length at edges and gaps where new floor meets trim. And there was basic finishing work that we had to ask for (and much that wasn't done), like putting sealant around tubs and bathroom counters they'd installed.

Biggest issues: a few weeks after finishing the job, large pieces of grout stated breaking between floor tiles, becoming loose and popping out. Consumer's Choice came back five times (yes, FIVE) to try to fix this. Last time here they removed and replaced the grout on floors in two rooms. But in removing the grout they also ground down the sides of several of the tiles. Our new floor looks like it's decades old. Also, the fireplace they built for us is falling apart; the horizontal mantle is separating from the vertical posts. Consumer's Choice has been back twice to fix that, and it's still separating.

If you want quality workmanship that shows attention to detail, don't hire Consumer's Choice.

5 of 5 people found this review helpful.
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