From the earliest interactions with Natanael, and eventually his team, I have been anticipating writing this review. From my experience, contractors have a bad rap and have proven to be unreliable and so I was half anticipating the same with NPC, but they are exceptional in every way and I cannot wait to have them back for future projects. I had NPC complete a 1000 sqft basement that was completely unfinished except for some framing and very poor DIY electrical and plumbing work. He was able to see the property, quote, and schedule my job within a couple weeks. Finalizing the contract was smooth and it was always easy to communicate any issues or concerns. Natanael always works towards a solution and is reasonable in the sharing of costs if changes come up throughout the project. His team was professional, kind, very efficient, and always maintained a clean work site. The only reason I did not give a perfect 10 is because the project ran a bit longer than planned and we experienced hiccups in the finishing stages; however, this was also during Ontario's umpteenth COVID stay-at-home order, which added to the challenge of receiving items like door knobs, etc.
- Company Response
Many thanks Jordyn on behalf of the team for giving us the opportunity to meet you and to work with you during these tough times; even tough we all have been hit with the impact of Covid 19 which makes challenging the access to some of the building materials as well as prolonging the waiting time on them; we keep working hand by hand with our customers to ensure they always receive the best service.