They were prompt & professional & supplied a written diagnostic report. Also courteous and well mannered.

We have a recently installed (2yo) heat pump with three indoor heads in the back of our house, up on our 3rd floor deck. Raccoons chewed up the insulation on long sections of the lines that connect the indoor heads to the outdoor unit.

Sidhu from Sharpline HVAC reached out after I submitted an open request here on HomeStars, indicating his company has experience with this type of repair (they cover the damage with additional insulation and wrap it with a metallic mesh to prevent future damage).

The original installers of the heat pump had no clue what to do (after being 20 years in the business!), and another company that reached out only offered a partial repair, so we were very happy that Sidhu agreed to do the work after several conversations, and after initially declining due to the complexity of the job.

Massive credit to his installer Jaspal who troubleshooted the issue and came up with the approach to doing the fix. Once Sidhu agreed to do the work he booked him to come the next day (Saturday) and over the course of the morning Jaspal did exactly as promised, he covered the damage with additional insulation and installed a strong metallic mesh on the damaged section, and even on long stretches of undamaged insulation so as to prevent future damage. The job took several hours of very diligent work up on a ladder.

I want to reiterate my sincere thanks to Sidhu and Jaspal for solving a difficult problem that we were very worried about, and that seemed like it would be difficult to find a company that could solve it.

John, Masud and Jalal worked on our installation, they were very professional and pleasant. It was a job well done and we are very please with the service we received their communication was awesome on what was been done, they went above and beyond to get a perfect installation. They worked tirelessly to complete the installation a day before it was agreed upon.
Thank for a great job well done! It is neat and I appreciate the installation looks rather nice
Will recommend Sharpline HVAC anytime! Great, great people

Regards,
Nazim and Maimunah Abdool

Subodha responded to our service request through Homestars and promptly dispatched someone the next morning to change the coil on our AC unit. Quick and efficient service and decent price. We recommend them

We had our heat pump installed one month ago by Sharpline. We originally had a difficult time finding an HVAC company that would install a cold climate air source heat pump that could heat our house all winter. I believe it was the first time Sharpline has installed a heat pump with a ducted indoor unit. Sharpline came and fixed our old air conditioner for free until it could be replaced a few weeks later when the parts were available. This was a huge help and they really went above and beyond to help us out! There were some small issues with the installation. The bolts they originally used to mount the outdoor unit on the snow stand were too small, however they did come back and replace them with larger bolts soon after installation. Sharpline also installed an adapter and transformer that allowed us to use our Ecobee thermostat. It would have been helpful if they mentioned upfront that more wires would need to be run in order to control the fan speed from the thermostat. Overall we are very happy with our new cold climate air source heat pump and with the service we received from Sharpline!

Great service and good quality. Any help with understanding the job and reasons were provided on time

Subodha and crew at Sharpline did a fantastic job installing my heat pump. They answered all my questions fully, arrived on time, were polite and very tidy, and did their utmost to make sure the job went smoothly. Highly recommend!

Great Price , Excellent services I would use them again and highly recommend them to anyone who needs HVAC service in Greater Toronto Area. Thank you Subodha and your team.

Excellent Customer Service and competitive pricing. I would highly recommend this company for any HVAC services .
The staff was punctual and very professional on their service call in our home.

Our AC unit broke down just as hot weather arrived, we called sharplime hvac and they showed up the same day. They identified the problem and provided the most cost effective solution. The price was very reasonable and the work was completed immedietly and quickly. The workers confirmed everything was working properly and that we were completly satisfied. I have suggested sharpline HVAC to all my friends and will be calling them again for any other HVAC needs. Great, helpful affordable service.