Ryan My Fireplace Guy Ltd

Formerly Ryan My Fireplace Guy LTD
Heating & Air Conditioning
Calgary AB T2Z 4C7
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Ryan My Fireplace Guy Ltd
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Reviews by rating (past 12 months)
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Best of 2021 winner 5 timesBest of 2021winner 5 times

Reviews for Ryan My Fireplace Guy Ltd

Average customer rating:
10 10 (108 reviews)

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Noogie54 in Toronto
Noogie54 in Toronto
0 reviews Calgary, AB
10/10

Fireplace service call

Called short notice looking for a service call to get my fireplace working. They managed to fit me in far ahead of the time they were scheduling for due to the timeline I was on.

Got a message prior to my appointment that he was on his way and an ETA . Showed up on time and got the work done quickly. Ryan was professional and was able to trouble shoot the problem and rectify the issue fairly quickly.

I will definitely use Ryan for future fireplace service calls at our new home.

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Company Response

Glad we were able to accommodate getting you in early and helping to alleviate a bit of the moving stress. We look forward to working with you again in the future. Enjoy your new home. Thank you for the referral and your business. Ryan My Fireplace Guy Ltd

Private User
Private User
0 reviews Calgary, AB
10/10

Wood Fireplace Chimney Sweep (Cleaning)

Thank you all so much! Ryan, Alex, Alice and Sue were, in a word awesome! Alex cleaned two fireplaces ($175/per), Ryan completed a repair ($50), all in under 2 hours. These folks are friendly, knowledgeable and willing to go the extra mile! Great customer service and follow up. Don't go anywhere else, this is the place! Extremely happy!

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Company Response

Thank you for taking the time to write us a review, your feedback is always greatly appreciated. We look forward to serving you in the future.
Sincerely,
Ryan My Fireplace Guy Ltd

Private User
Private User
0 reviews Calgary, AB
10/10

Fireplace inspection and cleaning.

Ryan came and checked the safety of my older wood burning fireplace. He found it to be safe except needing a chimney sweep. He arranged to have his crew come the same afternoon and they did a great job cleaning it out.
They were polite, left my fireplace clean and were knowledgeable and friendly.
I would highly recommend this company.

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Company Response

Thank you for your review and recommendation, we are glad that we were able to help and look forward to keeping your wood fireplace in pristine workin order.
Thanks again,
Ryan My Fireplace Guy Ltd

Private User
Private User
Private User reviews Calgary, AB
10/10

New Furnace, Tankless Hot Water Heater & Water Softener

Ryan installed a new high efficiency furnace, tankless hot water heater and water softener in our home.

We hired Ryan to do this work after reading the positive reviews on HomeStars and we are thrilled with the results. Ryan was meticulous about his work and paid attention to every detail. He also repaired deficiencies with the duct work to ensure optimal performance of the furnace. Ryan worked tirelessly until each job was completed and the equipment was operating smoothly.

Ryan is very personable and easy to work with. He kept us informed of what he was doing and took time to ask us if we had any questions/concerns. When the work was complete, he walked us through how each system worked. Ryan’s admin staff was also a pleasure to deal with and promptly returned calls and addressed our questions. Ryan's invoice was reasonable and matched what he quoted us.

Ryan respected our home by covering the floors and left the utility room looking better than it did before he started.

We will continue to use Ryan's services for our gas appliances and highly recommend him.

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Company Response

Thank you for the lovely recommendation and the opportunity to work with you. We are very pleased everything worked out well and you now have a new furnace, hot water heater and water softener to enjoy. Stay cozy and warm. Sincerely, Ryan My Fireplace Guy Ltd

Deb
Deb
0 reviews Calgary, AB
10/10

fireplace in condo

I had a tricky problem with igniting the fireplace - the pilot light kept going out. Joel patiently stayed with the problem until he figured out the the proper solution.

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Company Response

It was a pleasure working with you as well. Thank you for the wonderful review and we look forward to working with you again, should the need arise. Have a cozy warm winter. Sincerely, Ryan My Fireplace Guy Ltd.

Anthony
Anthony
1 review Calgary, AB
10/10

Excellent, honest and clean work!

Ryan did multiple tests and provided alternative solutions on how to fix our fireplace. We appreciated that he was upfront on the cost to fix/ replace parts (on top of the service call cost). It gives you an opportunity to evaluate your financial situation before proceeding with the service. The cleaning and paint made our fireplace looks like brand new again! If one has fireplace issue, just call Ryan!

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Company Response

We are glad that we were able to help! Thank you for taking the time to write a review, your feedback is greatly appreciated. Sincerely, Ryan My Fireplace Guy Ltd.

Everything in Calgary
Everything in Calgary
2 reviews Calgary, AB
10/10

Excellent work! Cleaned fireplace and connected outside gasline to fire table

We had Ryan come in and clean our fireplace, and figure out what why it wasn't starting. Our fireplace has never looked so good! We also had Ryan connect our outside gas line to our fire table, we ended up at the last minute deciding to have the gas line be hidden...which meant it took more of Ryan's time. He was very patient and accommodating to our needs. He did a fantastic job! We would recommend Ryan in a heartbeat! - Penny and Mark

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Company Response

Thank you both for the wonderful review. We appreciate both your business and like that you are happy with our work quality. we look forward to working with you again in the future should the need arises.
Sincerely,
Ryan My Fireplace Guy Ltd

Louise C.
Louise C.
3 reviews Calgary, AB
10/10

Gas heater installation and gas fireplace inspection and repair

This past winter the gas fireplace in my home started to act a bit flaky. Since I have been in my home over ten years, I figured I should have it inspected. You know, the whole gas/flames thing. Probably nice to make sure that nothing was wrong. I did some research and Ryan My Fireplace Guy had great reviews, so I gave them a call. They were extremely responsive and showed up at the stated time, did a thorough inspection, replaced a few parts, and I once again feel safe! They were extremely professional and their technician really knew his stuff.
This summer, I decided to install a gas heater in my garage. After all, isn't heat what everyone thinks about in the summer? I called Ryan, and Mike came by and gave me a quote. The team was able to install it very quickly (approx 5 hours). Again, very professional! They looked after the permit and Alice called me to find the best time for the inspection. The inspection was quick and easy with no issues. They even helped me to find someone to insulate my garage. I highly recommend Ryan! They are my go-to people for all things gas related.

1 of 1 people found this review helpful.
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Company Response

Thank you for your recommendation and the great review. It was a pleasure working with you and appreciate that we are your "go-to people" for any gas needs. We look forward to working with you again, if some new need arises.
Sincerely,
Ryan My Fireplace Guy Ltd

Warm in Prestwick in Calgary
Warm in Prestwick in Calgary
1 review Calgary, AB
10/10

Awesome service

Had an older gas fireplace in the house we bought. It was dusty and dirty and never quite worked right,dont think it had ever been cleaned or serviced. Ryan's guy came in and spent hours cleaning,tweaking and adding a few needed parts. I really didnt have high Hope's for the old fireplace but when he was finished it looked and worked like new. Thanks Joel for the great job and professional service. Would recomend these guys anytime and will continue to use there service for all of my gas appliance needs

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Company Response

Thank you for your wonderful review and recommendation. We are proud of our commitment for quality work and we are very happy you are pleased with the results. Joel is a definite asset to our company.
We look forward to working with you again, when the need arises.
Sincerely,
Ryan My Fireplace Guy Ltd

Sonja in Calgary
Sonja in Calgary
0 reviews Calgary, AB
10/10

Fireplace maintenance and gas leak fix

Ryan just left my house after completing a second service for me. The first was to complete a maintenance call on the fireplace which had a bit of buildup and now looks (and works) amazing! The second was to address what he found were a couple of gas leaks in the house. Yikes!!!

Ryan provides great service, is so down to earth and practical that you will not regret using his services. I feel like when you book his services the whole family is involved in the process which gives you comfort as well.

Thanks again Ryan for helping me out - I appreciate it!!

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Company Response

We appreciate your positive feedback and are happy you were pleased with both the workmanship and the quality of work provided. We would welcome future opportunities to work with you, and once again make you part of the Ryan My Fireplace Guy Ltd family.
Thanks for using our services and for the lovely referral.
Sincerely,
Ryan My Fireplace Guy Ltd

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ryan My Fireplace Guy Ltd

Professional Gas Heating Appliance Service, Sales, Maintenance and Installations.

"Ryan My Fireplace Guy" is owned and operated by Ryan Fraser and is accredited by the Better Business Bureau.

Ryan is a certified gas fitter, with 12+ years of experience and multiple exclusive gas fireplace and furnace training seminars. His knowledge and attention to detail will ensure a top notch fireplace service. He is dedicated to providing a proficient, courteous, and honest service experience.

Ryan My Fireplace Guy is now supplying a variety of gas appliances such as: Vermont, Majestic, and Empire gas fireplaces, gas fire tables, gas heaters, gas lines to Barbecues, Goodman Furnaces, Bradford White Hot Water Tanks and more. Ryan is also skilled in renovation plumbing installations and specializes in hot water tank installations.

​Gas fireplaces and furnaces need annual maintenance to ensure safe and proper operation!

All of the components that make up a gas fireplace or a furnace need to be inspected, tested, adjusted, & cleaned annually in accordance with manufacturer specifications. This is to ensure that the unit is operating safely and efficiently.

A gas fireplace annual maintenance consists of:

A series of inspections, tests, and adjustments to ensure the safe efficient operation of your gas fireplace
Cleaning all components of your fireplace.
Replace "Glowing Embers" which will enhance the flame and give your fireplace a warm and inviting glow.
Touch up paint to parts that look worn, or dull.​​

A gas furnace maintenance consists of;

Combustion analysis to get an accurate output efficiency reading of your furnace. This will ensure proper combustion set up and maximum efficiency of your furnace.

Carbon monoxide test of the heat exchanger to ensure no cracks that would allow poisons exhaust fumes into living area. This test is important because carbon monoxide is a colourless, odorless and extremely deadly gas.
Standard filter replacement (16*24*1 high performance filter) or if your filter is reusable then a filter maintenance would be performed.

Visual inspection of furnace and all furnace components

Low pressure test on your gas valve (as long as the valve is testable) or soapy solution leak detector test, to ensure you are leak free

Thorough cleaning of furnace and blower. (not ducts)

Call Ryan today for all of your gas fitting needs.

Now accepting Debit, Master Card & Visa

Ryan My Fireplace Guy MAKING CALGARY A SAFER fire PLACE

CATEGORIES
Heating & Air Conditioning, Fireplaces, BBQ Equipment & Service, and Gas Line Installation
PRODUCTS
Goodman Furnaces Majestic Fireplaces Napoleon Fireplaces
SERVICES
About "Ryan My Fireplace Guy" "Ryan My Fireplace Guy" is owned and operated by Ryan Fraser and is accredited by the Better Business Bureau. ​ Ryan is a certified gas fitter, with 12+ years of experience and multiple exclusive gas fireplace and furnace training seminars. His knowledge and attention to detail will ensure a top notch fireplace service. He is dedicated to providing a proficient, courteous, and honest service experience. Ryan My Fireplace Guy is now supplying a variety of gas appliances such as: Vermont, Majestic, and Empire gas fireplaces, gas fire tables, gas heaters, gas lines to Barbecues, Goodman Furnaces, Bradford White Hot Water Tanks and more. Ryan is also skilled in renovation plumbing installations and specializes in hot water tank installations. ​Gas fireplaces and furnaces need annual maintenance to ensure safe and proper operation! All of the components that make up a gas fireplace or a furnace need to be inspected, tested, adjusted, & cleaned annually in accordance with manufacturer specifications. This is to ensure that the unit is operating safely and efficiently. A gas fireplace annual maintenance consists of: A series of inspections, tests, and adjustments to ensure the safe efficient operation of your gas fireplace Cleaning all components of your fireplace. Replace "Glowing Embers" which will enhance the flame and give your fireplace a warm and inviting glow. Touch up paint to parts that look worn, or dull.​​ A gas furnace maintenance consists of; Combustion analysis to get an accurate output efficiency reading of your furnace. This will ensure proper combustion set up and maximum efficiency of your furnace. Carbon monoxide test of the heat exchanger to ensure no cracks that would allow poisons exhaust fumes into living area. This test is important because carbon monoxide is a colourless, odorless and extremely deadly gas. Standard filter replacement (16*24*1 high performance filter) or if your filter is reusable then a filter maintenance would be performed. Visual inspection of furnace and all furnace components Low pressure test on your gas valve (as long as the valve is testable) or soapy solution leak detector test, to ensure you are leak free Thorough cleaning of furnace and blower. (not ducts) Call Ryan today for all of your gas fitting needs. Now accepting Debit, Master Card & Visa
SPECIALITIES
Gas Fitting Gas Fireplaces Gas Furnaces Gas Appliance Installations Garage Heaters Barbecue Gas Lines
WEBSITE
http://myfireplaceguy.com/
YEAR ESTABLISHED
2013
LICENSES
Journeyman B Gas Fitter
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year all parts and labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.